Shift Supervisor (Hacienda of Hope)

Project Return Peer Support Network; Long Beach (CA); On-site; USD 56,550 - 71,630; Full time

Benefits offered by this job

Health benefits (HMO, dental, vision)

Paid time off

403B retirement plan

Employee assistance program

Job summary

A community mental health organization in Long Beach is hiring for a full-time position to support its Peer Respite Services. The role involves supervising staff, assisting with program operations, and providing support to guests for mental health recovery. Ideal candidates will have personal experience with mental illness, flexibility in scheduling, and strong communication skills. This position offers a competitive salary and comprehensive benefits, including health care and paid time off.

Qualifications

• Must have lived experience of psychiatric disability or mental illness.
• Ability to work with diverse populations in mental health support.
• Must possess valid driver's license and insurance.

Responsibilities

• Assist with managing Peer Respite Services programs.
• Provide ongoing support to staff including feedback and guidance.
• Ensure all shifts are covered for 24/7 services.

Skills

Peer Advocate Certificate

Flexibility

Reliability

Organizational skills

Communication skills

Education

High School Diploma or GED

Job description

Hours

full time 36.25 hours (Varies shifts, Day, Swing, & Graveyard) Works on weekends and holidays depending on work schedule.

FLSA Status

Non-exempt

Pay Range

$56,550.00 - $71,630.00

Reports to

Program Director of Peer Respite Services

Supervision Responsibilities

Provide shift supervision and support under the direction of Program Director of Peer Respite Services

Summary

Assists the Director of Peer Respite Services with managing all aspects of PRPSN Respite Programs in a smooth, effective and sustainable manner.

Essential Duties and Responsibilities

This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the Director of Peer Respite Services. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency's operations. PRPSN is an equal opportunity employer and service provider.

Work activities may include any or all the following:

• Under the direction of the Program Director of Peer Respite Services, provides ongoing support to staff on assigned shifts including feedback, guidance and professional development.
• Assists Program Director of Peer Respite Services in making sure all shifts at both Peer Respite Houses are covered by two staff 24 hours a day, seven days a week.
• Assists Program Director of Peer Respite Services in completion of all recordkeeping and outcome measures required by the Los Angeles County Department of Mental Health.
• Provides supportive assistance to, and the modeling of self-advocacy with the guests to help him/her obtain and keep housing, health care benefits, SSI entitlements and access to community resources.
• Provides bridging services to guests in transition from or to other programs including community residence or hospitals. Empower guests by building awareness of specialty services including health, mental health, housing and substance use.
• Provides hands‑on “life coaching” to train, mentor, and support guests with the acquisition of basic skills in activities of daily living (hygiene, meal preparation, home care, medication management, other self‑care, public transportation access/travel training, etc.).
• Works actively with the team members to develop strategies for outreach to guests who tend to isolate themselves.
• Participates with the team members to assist guest with the development of their Wellness Service Plan(s), especially those plans that will contain involvement with a peer‑support or self‑help linkage component.
• Researches, develops, plans, coordinates and/or offers structured workshops, peer support and self‑help groups, wellness activities, employment or education support activities, recreation activities and/or social outings that reflect the guests needs, interests and desires. Works with staff to conceptualize and develop peer‑run groups. Coaches and supports peer guests to research, offer, plan and lead these activities for themselves and others.
• Works with group facilitators to document group outcomes and alignment with the 8 Dimensions of Wellness, including skills taught for resilience, hope, and recovery.
• Contribute to and supports a culturally diverse and sensitive environment. Maintains an open and cooperative approach. Provides an environment of acceptance that supports and respects people of different gender, ethnicities, cultural values, sexual orientation, race, language, religion, age, disability, family composition and socio‑economic status.
• Maintains a clean, positive and supportive work environment and a general spirit of cooperation. Is a team player who maintains effective working relationships and communicates clearly in a respectful and professional manner with staff, guests and outside agencies.
• Works cooperatively with others to assure the smooth and seamless delivery of comprehensive services to guests, attends required trainings and meetings and participates actively in the community life of the worksite.
• Must be able to work with guests that present in a wide range of emotional and psychological states without relying on coercion to attempt to control behavior.
• Other duties assigned by the Program Director of Peer Respite Services.

Other Position Requirements

• Peer Advocate Certificate, Advanced WRAP Facilitator preferred. High School Diploma or GED required.
• Individual who has personally lived an experience of psychiatric disability and/or mental illness is required.
• Flexibility and Availability: Must be willing and able to work both respite locations as dictated by staffing needs and coverage requirements.
• Adaptability: Demonstrated ability to adapt to different work environments and team settings to ensure seamless service delivery.
• Transportation: Reliable means of transportation to commute between locations as required.
• Reliability: Consistent attendance and punctuality to meet the needs of the program and participants.
• Commitment: Dedication to providing quality support regardless of location, demonstrating flexibility and professionalism.
• Willingness and ability to work autonomously, collaboratively and/or under the direction of Program Director of Peer Respite Services, as needed.
• Ability to lead and develop staff to their full potential while also thinking and acting strategically to ensure the success of an organization.
• Knowledgeable about Peer Provided Services, Consumer Movement and Recovery Oriented Serves preferred and/or graduate of Peer Advocate Certified and/or Peer Specialist Training.
• Excellent organizational, oral and written skills.
• Must be able to have a flexible work schedule and willing to work weekends and holidays.
• Driving with current class C driver's license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by PRPSN liability insurance.
• Must be able to bend, stoop, lift, and push up to 25 pounds or a regular basis, stand and move intermittently throughout the workday.
• Models PRPSN approach, mission and core values in all communication and correspondence.

Physical Demands

Intermittent = 1-5 % Occasional = 6-37% Frequently = 38-75 % Continuous = 76-100%

Health Benefits

We offer a choice between two different HMO’s, dental and vision care.

Paid Time Off

We offer a combination of 11 holidays, 2 weeks of sick time, 2 weeks of vacation time and 2 personal days off per full time employee.

403 B Retirement

We offer a voluntary 403 B retirement plan for your future.

Employee Assistance Program

We offer an EAP that is confidential and supportive for personal, family and work issues. EAP is available 24/7.