Communications Consultant

Milltown Partners; San Francisco (CA); Hybrid; USD 95,000 - 140,000; Full time

Benefits offered by this job

Competitive pay bands

401(k) with company match

Healthcare options

PTO 26 days

Hybrid working model

Sabbatical leave

Career development

Job summary

Milltown Partners in San Francisco seeks mid-level to senior consultants to lead strategic communications and advisory work for technology, investment, and brand clients. You will set direction, manage teams, and own outcomes that move the dial for influential organizations.

You'll use AI tools regularly to enhance quality and efficiency, build integrated plans, and deliver high-standard written content. A hybrid working model with in-office days is offered.

Qualifications

• 3–7 years of communications experience, ideally in a consultancy with tech clients.
• Ability to translate complex technical briefs into clear narratives.
• Strong written and editorial skills with leadership potential.
• Experience using AI tools effectively and critically in professional settings.
• Proven ability to manage junior colleagues and deliver against goals.

Responsibilities

• Shape communications strategy and position clients to tell impactful stories.
• Draft integrated plans, briefs, and media materials grounded in insight.
• Interrogate briefs, challenge assumptions, and contribute perspective.
• Lead client work, value creation, and major communications moments.
• Use Claude, Gemini, and internal AI Studio for research and analysis.

Skills

Communications experience

Technology clients

AI tools usage

Project management

Team leadership

Tools

Claude

Gemini

Factiva

Meltwater

AI Studio

Job description

Our clients operate at the frontiers of innovation - we advise technology companies driving change, global investors funding the future, the giants of sport and entertainment, and influential individuals on the communications and policy challenges that define their reputations. Our work spans corporate and financial communications, policy and public affairs to engage regulators and policymakers, policy communications and leadership communications. We underpin the full breadth of our capabilities with research-driven insights and campaigns. We're also pioneering AI-enhanced advisory work for both our clients and internal innovation, using technology to unlock insights from data at unprecedented scale and speed.

The role

We're hiring at mid-level – Consultant and Senior Consultant – and we're open to hearing from candidates across that range.

Both roles sit at the driving force of our client work. You'll advise directly, set strategy, manage teams, and take ownership of outcomes that genuinely move the dial for some of the most influential organizations in technology, investment, and beyond. The distinction between the two levels is one of autonomy and authority: Consultants work closely with project leadership to set direction and execute; Senior Consultants operate with greater independence, interrogate briefs more deeply, and are expected to push the quality of our work without being asked.

What both levels share is a particular kind of disposition. When you read about AI, frontier technologies, investor trends, and scientific discoveries, you don't just absorb it – you think about how those stories are told and why some organizations define their reputations while others struggle to. You're drawn to technically complex communications challenges. You think forensically, extrapolate quickly, and make things land with media, policymakers, and technical audiences alike. We want people who can demonstrate that, not just describe it.

What you'll do

Shape communications strategy

You'll draw on deep knowledge of channels and audiences to position clients and tell their story – including translating technical, scientific, or regulatory subject matter into narratives that resonate with both specialist and non-technical communities. That means working with client team leads to set strategy and priorities, building integrated communications plans, and designing research briefs that ensure advice is grounded in insight rather than assumption. Senior Consultants are expected to interrogate briefs, challenge assumptions, and bring their own perspective rather than simply delivering what's asked.

You'll earn the trust of a range of clients and deliver recommendations that are understood and acted on. You'll produce compelling written content and drive significant communications moments – major announcements, media briefings, speeches, owned-channel campaigns, events. You'll stay across the issues your clients face, from regulatory developments to research papers, and use tools including Claude, Gemini, Factiva, and Meltwater to generate insight and support complex deliverables.

Drive and deliver client work

You'll manage the work of junior colleagues, create clear project plans, delegate effectively, and ensure work is delivered to a high standard. Getting things done well and supporting others to do the same is central to both roles.

Use AI to drive better outcomes

You'll use AI tools regularly to improve the quality and efficiency of what you deliver. That means applying Claude, Gemini, and our internal AI Studio to research, insight generation, and analysis at scale. You'll contribute to how we share AI knowledge across teams, experiment with AI-powered workflows, and help ensure all outputs meet our quality standards.

Contribute to the business

You'll apply your understanding of the commercial context in which clients operate, contribute to internal projects, and bring restlessness to spotting growth and development opportunities – whether that's finding new ways to help existing clients, running teams more efficiently, or identifying technologies and markets that might benefit from communications support.

Build a collaborative environment

You'll give and receive feedback regularly, actively seek input from colleagues at all levels, and contribute to an inclusive environment where brilliant work happens.

What we're looking for

• 3–7 years of communications experience, ideally in a consultancy environment, with exposure to technology clients – Consultants typically have 3–5 years; Senior Consultants typically have 5–7 years.
• A genuine drive to go deep into unfamiliar territory, find the angles others miss, and produce work grounded in real understanding of the subject matter.
• Strong written and editorial skills: you can take a complex brief and produce something clear, compelling, and accurate without losing the substance.
• The ability to get up to speed on technically unfamiliar territory quickly and do something useful with it.
• Experience building advisory relationships with senior stakeholders – founders, CEOs, or other leaders – and the presence to hold your own in those conversations.
• Experience developing media strategies and working with journalists across tier-1 tech press and specialist outlets.
• Experience using AI tools (e.g., Claude, ChatGPT, Gemini) effectively, safely, and critically in a professional setting.
• Project management experience: planning and delivering work against agreed goals, timelines, and budgets.
• Experience managing junior colleagues and delegating effectively.
• Intellectual curiosity to develop subject matter expertise in new areas and share that knowledge with colleagues.
• Collaborative instincts and a genuine commitment to contributing to an inclusive culture.
• Experience in or genuine familiarity with frontier technology, AI or investor communications– either professionally or through self-directed engagement.
• Experience in research, policy, developer relations, or technical content.

We're an independent, employee-owned firm, which means the people who work here share in our collective success. We operate across London, Brussels, San Francisco, New York, and Washington D.C., advising technology companies, global investors, iconic brands and influential individuals on the communications and policy challenges that define their reputations.

Our culture is built on five values: brilliance, restlessness, comradeship, inclusivity and integrity. We expect a lot from each other, but we also invest in each other—through honest feedback, shared learning and genuine care that goes beyond the work itself.

We're also serious about building a diverse, equitable and inclusive workplace. We have measurable commitments around representation, inclusion, and supporting underrepresented communities through pro bono work. Creating an environment where everyone can thrive is central to how we operate.

By joining us, you’ll have access to:

• Competitive, transparent pay with open salary bands, plus twice-yearly bonuses
• 401(k) with company match, eligible from day one
• Robust healthcare options, including medical, dental, and vision coverage, plus dedicated mental health support
• 26 days PTO, 10 sick days, and 10 public holidays
• Two-week company-wide winter break
• Paid parental leave
• Sabbatical leave
• Hybrid working model with three days in office (Tuesday, Wednesday and Thursday)
• Structured career development with clear progression pathways and a defined career framework

Salary bands: Consultant $95,000–$115,000 | Senior Consultant $120,000–$140,000