Communications Cnslt

Consumers Energy; Jackson (MI); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with company match

Paid parental leave

Up to 13 paid Holidays

Paid time off

Educational Assistance Program

Job summary

Consumers Energy in Jackson, MI is seeking a Communications Consultant to manage internal channels, write messages, and support executives.

You will craft strategic content, create visuals and videos, and lead campaigns across intranet, email, signage, and events, collaborating with DEI, Ethics, Corporate Giving, and business partners.

Qualifications

• Bachelor's degree in communications/marketing or related field with relevant writing experience.
• Alternative pathways include associate degree with 4+ years of writing, or a high school diploma with 6+ years of writing.
• Experience crafting internal communications across multiple channels and stakeholders.

Responsibilities

• Develop key tactics for operational, engagement and strategic messages for all employees and target internal audiences.
• Ensure consistent application of corporate identity standards across all communications.
• Advise on a communications strategy and develop plans with stakeholders.
• Draft and edit messages for intranet, email, and other internal channels.
• Create visual and multimedia assets (videos, infographics, posters) to support communications.
• Execute campaigns (awareness, branding, launches, change management).
• Analyze data, track performance and drive continuous improvement using Lean principles.
• Identify standards gaps and collaborate to resolve them.

Skills

Strong writing

Editing

Strategic communication

Client collaboration

Lean/process improvement

Graphic design basics

Video design basics

Education

Bachelor's Degree in Communications/Marketing/related

Associate's Degree in related field

High School Diploma with 6+ years writing

Tools

Adobe Illustrator

InDesign

Photoshop

Canva

Adobe Premiere

After Effects

Job description

Consumers Energy is Michigan's largest energy provider, providing natural gas and/or electricity to 6.8 million of the state's 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location

This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza Headquarter located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

GENERAL SUMMARY OF JOB RESPONSIBILITIES

The Communications Consultant contributes to and maintains the primary internal communication channels (e.g., intranet, digital signage, all employee emails, events, etc.) The incumbent provides client communications support for a number of internal business partners, including Corporate Giving, Ethics and Compliance, DEI and our Business Employee Resource Groups, and more. Members of the Internal Communications team are tasked with finding innovative and meaningful ways to drive culture, employee engagement, employee empowerment, and understanding of Company strategy, priorities, and changes through messaging to the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop key tactics for the many operational, engagement and strategic messages for all employees and target internal audiences. This includes meeting with clients to understand their needs, developing strategic solutions and creating the content (writing, visuals, media).
• Ensure consistent application of corporate identity standards across all communications.
• Responsible for advising on a communications strategy for a variety of efforts, developing a communications plan (i.e., key messages, timeline, stakeholders, audience, channels and visual assets) and managing the various components to execute the communications strategy.
• Writer/editor for Internal Communications - Responsible for drafting messages for our internal intranet (Connect), email, and other internal channels. Provides editing and review of messages for other team members and clients, including executives.
• Develop visual and/or audio assets for Internal Communications - Responsible for creating video and multimedia assets to include in communications (including but not limited to short videos, motion graphics, infographics, 1-pagers, podcasts, posters, presentations, etc.) in order to simplify complex information, drive understanding, and increase engagement.
• Execute a variety of communications campaigns, including awareness, branding, launch, social, change management and more.
• Supports team goals by analyzing communications data, tracking performance through the use of visual management, reporting on content and engagement results, and problem-solving using Lean operating principles to help drive continuous improvement.
• Helps identify standards and process gaps and collaborates to solve them.

KNOWLEDGE/SKILLS/ABILITIES

• Strong writing, editing and proofreading skills, with the ability to tailor messages for different audiences, channels and business needs.
• Consulting, relationship building, and strategic communications plan development with employees at various levels of the organization; comfortable working with subject matter experts (SMEs) to draw out the details of stories and ideas.
• Ability to juggle several projects simultaneously while maintaining organization and adherence to a detailed action plan / deliverables timeline.
• Ability to move seamlessly across diverse business groups, geographical cultures, and organizational sensitivities.
• Understanding of and practical application of graphic design programs (e.g., Adobe Illustrator, InDesign, Photoshop, Canva).
• Understanding of and practical application of video design and multimedia programs (e.g., Adobe Premier, After Effects, Canva).

EDUCATION/EXPERIENCE

• Bachelor's Degree in Multiple Business Fields, Marketing/Advertising, Public Affairs, Human Resources, Community Affairs, Communications, Journalism, Media/Digital Media and 2+ years of professional or creative writing. Communicating in various modes with the goal of driving culture, employee experience and buy in to various initiatives. Build relationships with stakeholders. Comfortable working collaboratively. Microsoft suite. Visual design skills (videos, motion art, PowerPoint presentations, infographics, 1-pagers, visual identifiers/logos) using Adobe Suite, Canva, PowerPoint, etc.
• [OR] Associate's degree in Multiple Business Fields, Marketing/Advertising, Public Affairs, Human Resources, Community Affairs, Communications, Journalism, Media/Digital Media and 4+ years of professional or creative writing. Communicating in various modes with the goal of driving culture, employee experience and buy in to various initiatives. Build relationships with stakeholders. Comfortable working collaboratively. Microsoft suite. Visual design skills (videos, motion art, PowerPoint presentations, infographics, 1-pagers, visual identifiers/logos) using Adobe Suite, Canva, PowerPoint, etc.
• [OR] High School diploma and 6+ years of professional or creative writing. Communicating in various modes with the goal of driving culture, employee experience and buy in to various initiatives. Build relationships with stakeholders. Comfortable working collaboratively. Microsoft suite. Visual design skills (videos, motion art, PowerPoint presentations, infographics, 1-pagers, visual identifiers/logos) using Adobe Suite, Canva, PowerPoint, etc.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don't discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.