Communications Associate

New Music USA; New York, Northern (NY, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Job summary

New Music USA is seeking a Communications Associate to join a small, collaborative team in NYC with a hybrid office model. You will lead end-to-end social media, newsletters, and website updates, ensuring consistent voice and content across platforms while supporting grantees and the broader new music community.

You will work with a Director of Communications & Operations, crafting engaging copy, coordinating assets, and coordinating campaigns.

Qualifications

• Minimum 1 year of end-to-end social media management, communications, and content creation for a music or arts organization.
• Proficiency with Adobe Express, Canva, WordPress, Mailchimp, and Microsoft Office Suite.
• In-depth knowledge of the music community New Music USA supports.

Responsibilities

• Social Media Management: create content, coordinate assets, draft copy, and engage with communities.
• Newsletters: draft and design e-blasts and campaign emails.
• Website Maintenance: update WordPress content and manage submissions.
• Marketing/Advertising: promote advertising opportunities, collect assets, schedule, invoice, and coordinate payments.

Skills

End-to-end social media management

Content creation

Communications

Music community knowledge

Tools

Adobe Express

Canva

WordPress

Mailchimp

Microsoft Office

Job description

Job Title: Communications Associate
Classification: Full Time, Non-Exempt
Reports to: Director of Communications & Operations

Salary: $27.47-$30.22/hour (7-hour workday, 50,000-$55,000/year) plus a generous benefits package including full employer-sponsored health insurance and extended vacation time (see below).

Location: NYC metro area, with presence in New Music USA’s Manhattan office required 2x/week. Regular attendance at evening performances in NYC is expected.

Application review will begin on October 19. We will review applications as we receive them and will continue until an appointment has been made. Three references will be requested in the final round.

Position Overview

A core member of the communications team, the Communications Associate brings New Music USA’s communications strategy to life across all digital platforms, including social media, email newsletters, and our website. Reporting to the Director of Communications & Operations, this highly impactful role ensures clarity and consistency across all New Music USA’s platforms and works across the organization to creatively share content that promotes the work of New Music USA, its grantees, and the broader new music community. We are looking for a highly organized and detail-oriented team member who knows our field and is excited about leveraging their digital storytelling skills on a small, dynamic, and collaborative team.

Key Responsibilities

Social Media Management

• Content Creation & Production: Lead the end-to-end creation of New Music USA’s social media content. This includes coordinating with internal and external stakeholders to gather video and photo assets ; creating graphics; drafting engaging copy in New Music USA’s voice ; and taking non-professional photo and video at New Music USA and grantee events.
• Calendar Management: Own the monthly social media content calendar, ensuring a consistent and strategic flow of posts that highlight New Music USA’s priorities and values.
• Community Management: Act as the digital voice of New Music USA by liking and commenting on relevant posts, sharing our community’s content on our stories, monitoring comments, and responding to Instagram DMs to create a vibrant and inclusive online community.
• Trend Spotting: Stay current with social media trends and bring ideas for thoughtful incorporation of trends into New Music USA’s social media strategy.

Newsletters

• Draft and design e-blasts, including monthly Listening Forward and Community Events newsletters, biannual fundraising campaign emails, special event communications, and other newsletters, as assigned.

Website Maintenance

• Serve as point person for all website updates, making content edits to newmusicusa.org (WordPress) as needed to ensure a current and working website.
• Review submissions to New Music USA’s Community Calendar to ensure alignment with New Music USA’s goals and perform regular list hygiene as needed.
• Assist with building grantee profiles ahead of grantee announcements.

Marketing/Advertising

• Promote New Music USA advertising opportunities 2x/year.
• Collect assets, place and schedule ads in newsletters and on website, invoice clients and coordinate payment.
• Serve as end-to-end point of contact for all ad clients.
• Support organizational internal data management across all departments.
• Maintain an organized digital asset library.
• Provide support for special initiatives and partnerships as needed.
• Perform other duties as assigned to support organizational development of New Music USA.

Required Skills and Experience

• A minimum of 1 year of experience in end-to-end social media management, communications, and content creation for a music or arts organization.
• Proficiency with relevant software packages including Adobe Express, Canva, WordPress, Mailchimp, and Microsoft Office Suite.
• In-depth knowledge of the music community New Music USA supports.

Preferred Skills and Experience

• Familiarity with Bloomerang or similar CRMs.
• Familiarity with Asana for task management across teams and projects.
• Interest or experience in using AI (Claude) to streamline operational efficiency.

Key Attributes

• Digital-first storyteller who is passionate about the ever-evolving landscape of social media and digital communications.
• Excellent written and oral communication skills.
• Highly organized.
• Exceptional proofreading skills and attention to detail.
• Eye for graphic design.
• Collaborative and excited to play an important role on a small team.
• Creative, resourceful, and flexible when priorities change.
• Good listener and comfortable asking questions.
• Passion for New Music USA’s mission.

All applicants will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nation of origin, dis/ability, or age. We strongly encourage applications from all people including Black, Indigenous, People of Color, LGBTQIA+ candidates, and candidates with dis/abilities. New Music USA envisions a thriving and equitable ecosystem for the music of our time across the United States.

Working at New Music USA

Full-time staff at New Music USA currently receive 100% employer-paid health insurance (including vision and dental) plus HRA covering all in-network, out-of-pocket expenses; accrued paid vacation (est. 18 days/year); summer Fridays (paid Fridays off in July and August); a paid week off the end of December; 403(b) retirement account; FSA; pre-tax commuter benefits; and a $1,000 annual professional development stipend.

We are a hybrid office, working out of our NYC office space and with presence across the country. The full staff convenes in person at least three times each year. This role’s supervisor is not based in NYC.

About New Music USA

New Music USA is a national non-profit organization dedicated to nurturing a vibrant and inclusive community for artists and listeners. To us, that means welcoming all the artists, organizations, and audiences contributing to the sounds of today and tomorrow. In addition to providing grants and mentorship to support the many musical ideas being created and performed today, we encourage connections and curiosity to listen forward together. newmusicusa.org