Communications Assistant

Pawfect Shine; Milwaukee (WI); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Paid training

Professional growth opportunities

Advancement opportunities

Employee discounts on services

Job summary

Pawfect Shine in Milwaukee is seeking an Entry-Level Communications Assistant to support friendly customer and team communications at our pet-focused grooming business. You will welcome clients, share information on services, manage appointments, and help keep records organized.

This on-site role offers paid training, growth opportunities, and a collaborative, dog-friendly work environment. Join a team that values compassion, clear communication, and high standards of service for pets and their

Qualifications

• High school diploma or equivalent preferred.
• Friendly and professional personality.
• Strong communication and organizational skills.
• Comfortable around dogs and speaking with pet owners.
• Dependable and punctual.
• Team-oriented and eager to learn.

Responsibilities

• Welcome customers and provide friendly assistance.
• Provide information about grooming services and appointments.
• Communicate appointment details and scheduling updates.
• Answer routine customer questions clearly and professionally.
• Record customer requests and pet-care instructions accurately.
• Maintain organized customer and appointment information.
• Participate in team meetings and training.
• Help maintain a welcoming and organized customer area.

Skills

Customer service

Communication

Organization

Teamwork

Attention to detail

Pet care familiarity

Education

High School Diploma or equivalent

Job description

Pawfect Shine is seeking a friendly and organized Entry-Level Communications Assistant to support communication with customers and team members at our Milwaukee location. This position is ideal for someone who enjoys helping people, communicating clearly, and working in a pet-focused environment.

Responsibilities

• Welcome customers and provide friendly assistance
• Provide information about available grooming services and appointments
• Communicate appointment details and scheduling updates
• Answer routine customer questions clearly and professionally
• Assist with appointment confirmations and changes
• Record customer requests and pet-care instructions accurately
• Maintain organized customer and appointment information
• Participate in team meetings and training
• Help maintain a welcoming and organized customer area

Qualifications

• High school diploma or equivalent preferred
• Friendly and professional personality
• Good organization and attention to detail
• Ability to communicate information accurately
• Comfortable working around dogs and speaking with pet owners
• Dependable and punctual
• Team-oriented and willing to learn

Compensation & Benefits

• $21–$29 per hour, depending on experience
• Full-time, on-site position
• Paid training
• Supportive work environment
• Professional growth opportunities
• Opportunities for advancement
• Employee discounts on eligible services

About Pawfect Shine

Pawfect Shine is a professional pet grooming business focused on quality service and a positive experience for pets and their owners. Our team values compassionate pet care, professionalism, cleanliness, safety, and excellent customer service.