Communications and Marketing Assistant

NCPRSA; Raleigh (NC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan

Paid holidays

Medical insurance

Paid vacation

Job summary

NCNA in Raleigh, NC is seeking a Communications and Marketing Assistant to support member communications, marketing, and external outreach. The role requires coordinating multiple projects, editing publications, updating the website, and assisting executive staff.

The ideal candidate has strong MS Office skills, familiarity with HTML and AI tools, and a bachelor's degree with 1–2 years of admin/communications experience. Hybrid work arrangement with on-site collaboration at NCNA headquarters.

Qualifications

• Bachelor’s degree required; 1-2 years in admin/communications preferred.
• Proficient in MS Office and database management.
• Experience with HTML is a plus.
• Strong organizational and writing skills.

Responsibilities

• Support member communications and marketing activities.
• Coordinate internal and external publications and newsletters.
• Assist with social media, editorial calendar, and post copy.
• Prepare event-related communications and materials.
• Provide executive support including scheduling and travel as needed.
• Maintain NCNA website updates via CMS.

Skills

MS Office

Adobe

Graphic design

HTML

AI

Email marketing

Database management

Education

Bachelor's Degree

1-2 years administrative/communications experience

Tools

Content management system

Web editing

Job description

Do you enjoy coordinating a variety of details focused around communications and marketing? Do you want to contribute to outreach to an important and deserving population? Is growth an outcome that motivates you in your work? Does being an important contributor to a busy and growing team sound exciting to you? If so, this may be the position for you!

Who we are and why we are hiring

The North Carolina Nurses Association (NCNA) is the leading professional organization for North Carolina's registered nurses. We equip nurses at all stages to thrive in an ever-changing healthcare environment. NCNA helps keep North Carolina nurses on the cutting edge of nursing practice, policy, education, and more. Join us as we work to advance nursing and ensure high-quality healthcare for everyone.

NCNA has experienced significant recent growth, and we are approaching 11,000 members. Thus, the successful candidate will join a growing and enthusiastic team of staff and volunteers looking to increase member engagement and participation.This hybrid position is based out of NCNA's headquarters in the North Hills area of Raleigh, NC. The NCNA staff team consists of 10 full-time members, 2 part-time members and 3 independent contractors who work diligently to implement the strategic priorities of the organization.

Summary of Duties

The Communications and Marketing Assistant should be a highly motivated, technologically savvy, team-oriented individual who will be responsible for supporting a variety of crucial association activities. This position provides support for member communications and marketing, as well as external outreach. This individual should be a skilled coordinator of multiple, simultaneous short- and long-term projects and needs a very high comfort level with electronic email messaging platforms; NCNA primarily uses WYSIWYG editors, but ability to perform basic HTML fine-tuning is strongly preferred. The position will also support social media efforts, writing and editing, and provide administrative support to executive staff and elected leaders.

Communications (anticipated to be approximately 60% of time)

In collaboration with team members and with the guidance and direction from the NCNA Director of Membership and Stakeholder Engagement, provide support to NCNA internal and external communications through activities and responsibilities such as the following:

• Provide high-quality compilation and editing for multiple electronic publications (Inside NCNA, APRN E-News, Early Career Nurses Connect, and Calendar email), including formatting, basic design, proofreading, list management and distribution. Familiarity with HTML a plus.
• Provide assistance with organization, collection and editing of submissions for the Tar Heel Nurse (NCNA's flagship publication, printed/distributed 6 times per year), as well as proofreading and coordination of print and distribution process. This role also oversees maintaining an accurate archive of the publication.
• Assist with association social media by managing the editorial calendar, adding events, writing copy and other information for posts on platform pages, design/prep images to include with postings, and other needs as they emerge.
• Coordinate distribution of reader surveys and collate resulting feedback. Compile and evaluate data from surveys and other sources.
• Prep and proofread documents for website publication, external communications and other publications and communications documents, as needed.
• Support on-site event communications through NCNA's event app through a 3 rd -party vendor; work with team members to build and update event-specific data and information into the app and assist with real-time management of app content.
• Assist with composition of and design of handouts and social media posts. Graphic design skills a plus, as well as experience with AI prompts for design.
• Serve as primary manager of NCNA's website by providing basic updates, maintaining time-sensitive content, and creating/uploading design elements through a 3 rd -party content management system.
• Assist with in-house copying and coordinate outsourced printing of communications and marketing materials.

Marketing (anticipated to be approximately 30% of time)

In collaboration with team members, provide support to NCNA marketing efforts to increase member and non-member attendance at NCNA events and programs, as well as member recruitment and retention.

• Provide high-quality support and expertise to compilation and distribution of email marketing for association events, programs, etc.
• Serve as active member of team activities related to marketing of association events and programs.
• Manage and maintain the marketing calendar in collaboration with fellow team members.

Executive and Office Support (anticipated to be approximately 10% of time)

• Provide administrative support for association CEO and key elected leaders including meeting and scheduling coordination, travel arrangements, assistance with meeting preparation and hospitality for committees and other groups.
• Prepare and edit correspondence, paperwork, reports, communications, presentations and other documents for the CEO and elected association President, as requested.
• Serve as a manager of first impressions for members and nonmembers alike. Serve as a front-line team member and support a welcoming office environment through assistance with receiving visitors and responding to general phone inquiries. 1-2 days a week. Respond appropriately and assist as needed to questions, comments, requests, etc. Assess and resolve problems as necessary.
• As with all positions on a small team, contribute to team projects and office coverage and other responsibilities, as needed.

Position Requirements

Excellent computer skills with especially strong proficiency in Microsoft Office, database manipulation and electronic messaging/marketing platforms with MS Office, Adobe, and other computer programs; outstanding organizational skills and the ability to prioritize amongst multiple projects and deadlines; well-developed interpersonal skills and critical thinking; committed team player and, other duties assigned as needed. Graphic design, HTML, and AI skills a plus.

The ability to lift up to 15 pounds and operate a vehicle with a clean driving record is required. A minimum of 1-2 years of administrative experience and/or communications experience required, as well as a Bachelor’s Degree. Higher years of related experience may supplant the need for 4-year college degree. Some association experience is a plus.

Benefits

NCNA offers a competitive benefits package that includes paid holidays, sick and vacation time; medical insurance; a generous 401(k) plan; and operating hours of 8:30 AM - 4:30 PM. NCNA welcomes applicants from historically underserved and marginalized communities and does not discriminate on the basis of race, color, sex, national origin, age, veteran status, disability, gender, religion, or sexual orientation.

COVID Vaccination Requirement

NCNA requires all current and new employees to be fully vaccinated against COVID-19. If hired to work at NCNA, you will be required to provide proof of vaccination or be willing to receive the vaccination.