Communications Agent- Immediate Start

Avalonvi; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training

Welcoming collaborative environment

Growth opportunities

Job summary

Avalonvi is seeking a personable Communications Agent in Austin to foster positive interactions with customers and share clear information about services. The role emphasizes listening, professional communication, and guiding customers to helpful resources.

Ideal candidates bring excellent verbal communication, attention to detail, and a friendly, solution-oriented mindset. Training is provided, with collaborative team support and opportunities for professional growth.

Qualifications

• Excellent verbal communication and active listening skills.
• Friendly, approachable, and professional demeanor.
• Strong interpersonal skills and attention to detail.
• Ability to explain information clearly to different audiences.
• Good judgment and a solution-oriented mindset.
• Willingness to learn and adapt to new responsibilities.

Responsibilities

• Share accurate and easy-to-understand information about company services and initiatives.
• Assist customers with general questions and direct them to appropriate resources.
• Build positive relationships through respectful and professional interactions.
• Help communicate important updates to customers and team members.
• Listen to feedback and identify opportunities to improve the customer experience.
• Support customer engagement activities and company initiatives.
• Maintain a consistent, professional approach when representing the organization.

Skills

Verbal communication

Active listening

Customer service

Attention to detail

Clear information explanation

Willingness to learn

Team player

Job description

About Us

AtAvalonvi, we specialize in strategic, real-world marketing solutionsthat help brands connect with people where it matters most — face toface, in physical spaces, and through impactful brand experiences.Frombrand positioning to on-the-ground campaigns, we bring ideas to lifebeyond screens.

About the Role

We are looking for a personable and detail-oriented Communications Agent to help create positive interactions between our company and its customers. The ideal candidate enjoys sharing information, listening to different perspectives, and ensuring that people receive clear and helpful guidance. This position offers an opportunity to strengthen professional communication skills while working alongside a supportive team.

Responsibilities

• Share accurate and easy-to-understand information about company services and initiatives.
• Assist customers with general questions and direct them to appropriate resources.
• Build positive relationships through respectful and professional interactions.
• Help communicate important updates to customers and team members.
• Listen to feedback and identify opportunities to improve the customer experience.
• Support customer engagement activities and company initiatives.
• Maintain a consistent, professional approach when representing the organization.

Qualifications

• Excellent verbal communication and active listening skills.
• Friendly, approachable, and professional demeanor.
• Strong interpersonal skills and attention to detail.
• Ability to explain information clearly to different audiences.
• Good judgment and a solution-oriented mindset.
• Willingness to learn and adapt to new responsibilities.
• Previous experience is an advantage but not essential.

What We Offer

• Comprehensive training and ongoing guidance.
• A welcoming and collaborative work environment.
• Opportunities to strengthen communication and relationship-building skills.
• Professional growth and advancement opportunities.
• Compensation based on the position and experience.