Communications Agent

Apex CLT Corp; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Apex CLT Corp is seeking a motivated Communications Agent to support customer outreach, promotional activities, brand representation, and sales initiatives. This role suits individuals who enjoy communicating with people, identifying customer needs, and building relationships that drive business growth.

Key duties include engaging with customers in person and by phone, supporting lead generation, following up on inquiries, and collaborating with the team to meet marketing and sales objectives.

Qualifications

• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.

Responsibilities

• Engage with prospective and existing customers through outreach activities.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Participate in promotional campaigns, events, and community outreach.
• Follow up with leads and customer inquiries.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective customer communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Presentation skills

Relationship building

Organizational skills

Multitasking

Reliable

Self-motivated

Goal oriented

Learning mindset

Education

High school diploma or equivalent

Job description

Job Summary
We are seeking a motivated Communications Agent to support customer outreach, promotional activities, brand representation, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, presenting information, identifying customer needs, and building relationships that support business growth.
Responsibilities

• Engage with prospective and existing customers through outreach activities.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Participate in promotional campaigns, events, and community outreach.
• Follow up with leads and customer inquiries.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective customer communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.
• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and motivated to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.