Communication Systems Technician I

Mobile Communications America; Kill Devil Hills (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America in Kill Devil Hills, NC is looking for an experienced Communication Systems Technician to support their growing MSS division. You will install and maintain complex communication equipment for critical customers, ensuring reliable service even during emergencies.

The ideal candidate has at least two years' experience in mobile communications equipment and strong problem-solving skills. MCA fosters a team-oriented environment with competitive benefits, including medical, dental, and vision care, among others.

Qualifications

• At least two years of experience in mobile communications.
• Understanding of two-way radio theory.
• Ability to pass a 7-year background check.

Responsibilities

• Installing and maintaining communication equipment.
• Provide 24/7 technical support.
• Collaborate with service manager and customers.

Skills

Diagnosing mobile communications equipment

Repairing mobile communications equipment

Programming communication equipment

Strong communication skills

Education

Two-year degree in Electronics or IT

Tools

Spectrum analyzers

System analyzers

Multi-meters

Job description

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Communication Systems Technician in the Kill Devil Hills, NC area to support our fast-growing MSS division.

MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.

What You Will Be Doing

• Installing, programming, and maintaining complex communication equipment to get customers up and running.
• Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission‑critical customers.
• Designing and upgrading customer systems to the latest technologies and solutions.
• Assisting and collaborating well with the team, Service Manager, and customer.
• Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
• Completing assigned tickets properly and on time.
• Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
• Serving in an on‑call rotation and providing 27/7 technical support.

What You Will Bring To The Team

• At least two (2) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment.
• Team‑focused with a passion to meet customer needs.
• Strong communications skills for end users and third parties.
• Resourceful technicians sometimes need assistance/guidance from others.
• Understanding of / willingness to learn two‑way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi‑meters.
• Proficiency with Microsoft Office.
• A valid driver’s license.
• Ability to pass a 7‑year background check, motor vehicle check, and drug screen.
• A two‑year degree in Electronics, IT, or applicable subject, preferred.
• P25 and/or MotoTRBO experience, preferred.
• CET certification, preferred.

Your Environment and Physical Requirements

The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi‑frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.

On‑call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.

Travel Requirements

Travel as necessary to support company and customer needs.

Direct Reports

No Direct Reports.

NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an affirmative action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are better together.