Communication Specialist

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Cook Children’s Health Care System in Fort Worth seeks a Transport-Ground Coordinator. You will be the primary contact for requests to transfer and transport patients, coordinating and monitoring transport by ground ambulance, helicopter, and fixed-wing aircraft in a fast-paced environment.

Strong organizational, customer service, and communication skills, plus computer proficiency, are essential for success in this role.

Qualifications

• High School Diploma is required.
• State EMT, EMT-P, or EMD certification with 1–2 years EMS/dispatch experience.
• Typing 40–50 wpm preferred.

Responsibilities

• Primary contact for requests to transfer and transport patients.
• Coordinate and monitor transport by ground ambulance, helicopter and fixed wing aircraft.
• Accurately document all related information in a fast-paced environment.

Skills

EMS experience

Customer service

Communication

Computer skills

Typing speed 40-50 wpm

Education

High School Diploma

State EMT/EMT-P/EMD certification with 1-2 years EMS/dispatch experience

Job description

Shift

Varying Shifts (United States of America)

Location

Meacham Airport

Department

Transport-Ground

Shift

Varying Shifts (United States of America)

Standard Weekly Hours

40

Summary

Individual will be the primary contact for requests to transfer and transport patients. Will coordinate and monitor transport by ground ambulance, helicopter and fixed wing aircraft and accurately document all related written and computerized information in a dynamic, fast paced, high volume, high-stress environment. Individual should be highly organized and have strong customer service, communication and computer skills, and have the ability to develop and maintain positive working relationships.

Education

• High School Diploma
• State certified EMT, EMT-P, or EMD certification with 1-2 years EMS and/or dispatch experience.
• Typing 40 - 50 wpm preferred

Certification/Licensure

• Texas certified EMT, EMT-P, or certified EMD
• BLS (within 90 days of employment)
• Metro Communications Center Training (within 1 year of employment)

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.