Communication Marketing Intern

Wgeld; Westfield (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Westfield Gas and Electric (WG+E)/Whip City Fiber is seeking a Communications/Marketing Intern to enhance internal communications across the organization. The role involves translating complex information into clear messages, supporting the intranet, and creating newsletter templates for employee audiences.

The intern will help develop monthly internal campaigns, handouts, presentations, and other materials that engage staff and reinforce workplace culture.

Qualifications

• Studying Business, Marketing, Human Resources, Communications, or related field.
• Interest in Continuous Improvement, organizational culture, employee engagement, business operations, or process improvement.
• Strong written and verbal communication skills.
• Ability to translate complex or technical concepts into clear, understandable, and actionable information.
• Strong research and information-gathering skills.
• Ability to independently learn new concepts and apply them to a workplace setting.
• Creative thinking and an interest in developing engaging ways to communicate information.
• Ability to create clear and professional educational materials, handouts, presentations, and other communications.

Responsibilities

• Support internal communications and translate complex topics into clear messages.
• Help update intranet and create newsletter templates.
• Develop monthly internal campaigns, handouts, presentations, and other materials.
• Gather information from departments and interview staff to relay information clearly.

Skills

Written and verbal communication

Research and information gathering

Microsoft Office proficiency

Education

Business, Marketing, HR, Communications related field

Tools

Microsoft Office

Job description

Westfield Gas and Electric (WG+E)/Whip City Fiber (WCF) is seeking a Communication/Marketing Intern. ($23.00)

One of the biggest challenges in an organization is making certain that all employees are engaged and understand current happenings in the workplace. Westfield Gas and Electric/Whip City Fiber is seeking a college intern to support and enhance internal communications across the organization. The intern will research communication best practices and help translate those ideas into practical, engaging, and easy‑to‑understand information for employees. They will work with the new intranet site and create a newsletter template.

The intern will assist in developing communication materials such as monthly internal campaigns, employee handouts, newsletters, presentation content, and other written and visual materials that support consistent and effective communication within the organization. The role may also include gathering information from departments, interviewing staff, and communicating technical or process‑related topics in clear and accessible ways.

This position provides the opportunity to learn how organizations communicate with employees, build shared understanding, and strengthen workplace culture. The ideal candidate is curious, creative, and able to transform complex information into clear messages and practical materials that help connect, inform, and engage employees.

About Us

At Westfield Gas + Electric (WG+E), we’re a utility company in Westfield, MA, dedicated to delivering safe, reliable, and innovative natural gas, electricity, and telecommunications services to our communities. We also operate Whip City Fiber, providing high-speed internet and fiber optic services.

Goals:

• Bringing consistency, clarity, and structure to internal monthly communications
• Creating engaging and accessible materials that make important information easy to understand
• Helping establish communication best practices so all departments communicate more effectively
• Improving employee awareness of updates, initiatives, and resources
• Strengthening the overall sense of connection and alignment across the organization

Requirements:

• Studying Business, Marketing, Human Resources, Communications, or related field
• Interest in Continuous Improvement, organizational culture, employee engagement, business operations, or process improvement
• Strong written and verbal communication skills
• Ability to translate complex or technical concepts into clear, understandable, and actionable information
• Strong research and information-gathering skills
• Ability to independently learn new concepts and apply them to a workplace setting
• Creative thinking and an interest in developing engaging ways to communicate information
• Ability to create clear and professional educational materials, handouts, presentations, and other communications
• Strong attention to detail and ability to organize information effectively
• Ability to work independently while also collaborating with employees across different departments
• Strong interpersonal skills and comfort communicating with people at different levels of an organization
• Proficiency with Microsoft Office or similar productivity and presentation tools

15-20 hours/week, in-person. Office is open from 7:30 a.m. - 3:30 p.m., Monday-Friday. Individual work hours will be arranged with supervisor(s) to accommodate class scheduling.