Communication Compliance Specialist

CSCI Consulting; Indianapolis (IN); On-site; USD 60,000 - 80,000; Part time

Benefits offered by this job

Life insurance

Paid time off

Paid holidays

401(k)

Retirement plan

Job summary

CSCI Consulting seeks a Communications Compliance Specialist to support a six-month accessibility initiative. You will review and remediate forms, digital content, and web pages to meet WCAG 2.1 AA standards, partnering with communications and web teams to ensure public-facing materials are accessible and usable.

You will use validation tools, provide staff training, and help develop governance processes while maintaining high-quality, plain-language content across channels.

Qualifications

• 2+ years in technical writing, digital communications, or web content management.
• 2+ years with WCAG 2.1 Level AA and accessibility best practices.
• 2+ years using accessibility testing/remediation tools (WAVE/Axe).
• Understanding of accessible digital content including tagging and color contrast.
• Proficiency with MS Office and Adobe Acrobat; plain language content creation.
• Strong writing, editing, and proofreading skills; detail oriented.

Responsibilities

• Review forms, documents, and web content for WCAG 2.1 AA conformance.
• Collaborate to revise or redesign content for accessibility and plain language.
• Ensure HTML, PDFs, and interactive elements are remediated and accessible.
• Use validation tools to monitor progress and report risks.
• Provide training on accessibility best practices to staff.
• Conduct QA to verify corrections are accurate and effective.
• Prepare reports and recommendations on accessibility compliance.
• Support governance and content-review procedures across programs.

Skills

WCAG 2.1 AA compliance

Accessibility testing tools

Plain language writing

Project coordination

Microsoft Office & Adobe Acrobat

Content remediation & governance

Strong writing & editing

Verbal & written communication

Education

Bachelor's degree in Communications/Technical Writing/English

Regulated environment experience

Tools

WAVE

Axe

Adobe Acrobat Accessibility Checker

CMS knowledge

Job description

life insurance, paid time off, paid holidays, 401(k), retirement plan

Job Description

CSCI Consulting is seeking a Communications Compliance Specialist to support a focused six-month accessibility initiative. The Communications Compliance Specialist will be responsible for reviewing, remediating, and coordinating accessibility improvements for forms, digital content, and web pages to ensure compliance with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. In this role, you will partner with communications teams, web teams, program stakeholders, and content owners to ensure public-facing materials are accessible, compliant, and usable for all audiences.

Responsibilities

• Review existing forms, documents, and web content to assess compliance with WCAG 2.1 Level AA standards
• Collaborate with program areas to revise, rewrite, or redesign content to meet accessibility requirements, including plain language standards, document structure, color contrast, and alternative text
• Partner with web teams and stakeholders to ensure HTML content, PDFs, and interactive elements are fully accessible and properly remediated
• Utilize accessibility validation tools and project tracking systems to monitor progress, identify risks, and ensure timely completion of deliverables
• Provide guidance, training, and accessibility best practices to staff involved in content creation and publishing
• Conduct quality assurance reviews to verify that accessibility corrections have been implemented accurately and effectively
• Prepare documentation, status reports, and recommendations related to accessibility compliance efforts and long-term sustainability
• Support accessibility compliance initiatives across multiple business and program areas
• Monitor updates to accessibility standards, regulations, and industry best practices
• Assist with the development and implementation of accessibility governance processes and content review procedures.
• 2+ years of experience in technical writing, digital communications, web content management, or a related field
• 2+ years of experience with WCAG 2.1 Level AA compliance standards and accessibility best practices
• 2+ years of hands-on experience using accessibility testing and remediation tools such as WAVE, Axe, or similar solutions
• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, color contrast requirements, and screen reader compatibility
• Strong proficiency with Microsoft Office products, Adobe Acrobat, and other content authoring platforms
• Demonstrated experience creating and maintaining plain language content
• Strong writing, editing, and proofreading skills
• Experience coordinating projects, managing multiple deadlines, and collaborating with cross-functional teams
• Strong attention to detail and commitment to producing high-quality work
• Experience tracking project progress, monitoring deliverables, and communicating status updates
• Ability to work independently while maintaining strong collaboration with stakeholders
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Professional presence and customer-focused mindset

Minimum Requirements

• 2+ years of experience in technical writing, digital communications, web content management, or a related field
• 2+ years of experience with WCAG 2.1 Level AA compliance standards and accessibility best practices
• 2+ years of hands-on experience using accessibility testing and remediation tools such as WAVE, Axe, or similar solutions
• Strong understanding of accessible digital communication principles, including document tagging, semantic structure, color contrast requirements, and screen reader compatibility
• Strong proficiency with Microsoft Office products, Adobe Acrobat, and other content authoring platforms
• Demonstrated experience creating and maintaining plain language content
• Strong writing, editing, and proofreading skills
• Experience coordinating projects, managing multiple deadlines, and collaborating with cross-functional teams
• Strong attention to detail and commitment to producing high-quality work
• Experience tracking project progress, monitoring deliverables, and communicating status updates
• Ability to work independently while maintaining strong collaboration with stakeholders
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Professional presence and customer-focused mindset

Preferred Skills

• Experience evaluating, remediating, and validating content for WCAG 2.1 Level AA compliance
• Proficiency with accessibility tools and testing platforms, including WAVE, Axe, Adobe Acrobat Accessibility Checker, or similar technologies
• Familiarity with content management systems (CMS) and web publishing workflows
• Experience working in government, public health, healthcare, or other regulated environments
• Accessibility certification such as Certified Professional in Accessibility Core Competencies (CPACC) or Web Accessibility Specialist (WAS)
• Experience supporting large-scale accessibility remediation projects
• Knowledge of Section 508 and other applicable accessibility standards and regulations
• Experience creating accessibility documentation, reporting, and compliance metrics
• Strong customer service and stakeholder relationship management skills
• Ability to identify process improvements and recommend sustainable accessibility practices
• Motivation to learn emerging accessibility standards, technologies, and methodologies
• Bachelor's degree in Communications, Technical Writing, Public Relations, English, Information Technology, Web Development, Accessibility Studies, or a related field is preferred
• Prior experience working with government organizations is a plus
• Experience within public health or regulated environments is a plus

About CSCI

CSCI is an award-winning information technology and financial management consulting firm founded on one simple philosophy: "Do what is right, always." We apply this philosophy across all elements of our growing business, from delivering world-class services for customers to providing an environment where associates thrive both personally and professionally. At CSCI, work and fun aren't diametrically opposed!

At CSCI, our goal is to hire people with proven track records and retain them with an energizing, diverse company culture. We value each associate's natural drive to excel, and we provide them with the freedom to do things their way. CSCI seeks the best and brightest in the industry-those who are ready to move their lives and career forward. Join us today and get excited about Mondays again!

Benefits of Working at CSCI

• Competitive salaries
• Generous Paid Time Off (PTO) package
• Paid holidays aligned to the Federal calendar
• Full health benefits including medical, dental, vision, and life insurance
• 401(k) retirement plan
• Team building events
• Professional development support

Legal

CSCI complies with all applicable Federal, state, and local employment regulations. Please reach out to [e-mail] with any questions.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. CSCI provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require an accommodation, please contact CSCI Human Resources for further assistance. For questions regarding the qualifications listed above, please contact the CSCI Recruiting Team.

E-Verify

CSCI participates in E-Verify to confirm the employment eligibility of all newly hired employees. For more information, please visit www.dhs.gov/E-Verify .

California Consumer Privacy Act (CCPA) Notice

As part of the application and recruitment process, CSCI Consulting, Inc. may collect personal information as described under the California Consumer Privacy Act (CCPA).

This information is collected solely for employment-related purposes, including evaluating your qualifications, processing your application, and complying with legal obligations.

By applying to this position, you acknowledge that you have read and understand the following notice regarding the collection of your personal information as a job applicant:

• Categories of Information Collected: Personal identifiers, employment history, educational information, and any other information provided in your application or as part of the interview process.
• Purposes for Collecting Information: To review your application, assess your qualifications, and manage the hiring process.
• Retention and Security: Information collected will be retained indefinitely and will be securely stored and handled in accordance with CCPA guidelines and CSCI Consulting, Inc. policies.
• Rights of Applicants: Under CCPA, California residents have the right to request information about the personal data we collect, delete it, and request restrictions on certain uses. However, some information may be retained as required by law.

For further information, or to exercise your rights under the CCPA, please contact CSCI's HR team.

Disclaimer

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.