Communication and Engagement Coordinator

Columbia University Irving Medical Center; New York (NY); On-site; USD 68,000 - 75,000; Full time

Job summary

The Communications and Engagement Coordinator at Columbia University Irving Medical Center plays a key role within the Irving Institute for Clinical and Translational Research, supporting strategic communications, engagement, and outreach efforts.

As a member of the Strategic Management Team, this position coordinates communication initiatives, develops multimedia content, plans events, and assists with grant-related administrative activities.

Qualifications

• Exceptional written and verbal communication skills.
• Strong organizational abilities with multitasking and prioritization.
• Experience supporting marketing, engagement or communications programs.

Responsibilities

• Tracking all communication activities to ensure proper record keeping.
• Maintain production schedules and calendars for marketing and communication projects.
• Develop, oversee, and improve administrative processes for marketing and communication functions including the advertising request and website update processes.
• Build strong partnerships and working relationships with the CTSA Program network of communicators, and the CUIMC and CU Offices of Communication.
• Draft communication announcements from leadership within Institutional guidelines and standards.
• Design engaging marketing campaigns to promote programs, services, and events.
• Create and edit multimedia content for newsletters, press releases, presentations, brochures, digital signage, websites and social media.
• Promote research updates resulting from Irving Institute support to internal and external audiences.
• Serve as webmaster for updating website content and coordinate with contributors to maintain content consistency.
• Help coordinate organization-wide events by assisting in planning and execution of logistics, timelines, and staffing.

Job description

Grade 104

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35.00
• Standard Work Schedule:
• Building:
• Salary Range: $68,000.00 $75,000.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Communications and Engagement Coordinator plays a key role within the Irving Institute for Clinical and Translational Research, supporting the Institute's strategic communications, engagement, and outreach efforts. As a member of the Strategic Management Team, this position is responsible for coordinating communication initiatives, developing multimedia content, planning and supporting events and engagement, and assisting with grant-related administrative activities. Working independently and proactively, the Coordinator will promote Institute programs and services, share research achievements and updates, and support engagement activities that serve the Columbia University community and a broad range of internal and external stakeholders.
Reporting to the Assistant Director for Program Strategy and Communications, the Coordinator provides operational and administrative support for a complex biomedical research enterprise that spans multiple programs, initiatives, and collaborators. As a member of the Engagement and Communications Unit, the Coordinator contributes to advancing the Institute's strategic goals by increasing awareness of its programs, resources, and impact across Columbia University and the broader national research community. The position also partners closely with the Engagement and Events Manager to support organization-wide events, meetings, and engagement initiatives.
The Irving Institute serves as the home of Columbia University's Clinical and Translational Science Award (CTSA) program, part of a National Institutes of Health (NIH) consortium of more than 50 leading academic medical centers dedicated to accelerating the translation of scientific discoveries into improved health outcomes.
The ideal candidate is an exceptional communicator and highly organized professional with demonstrated ability to exercise sound judgment, manage multiple priorities, and thrive in a fast-paced environment with competing deadlines. Success in this role requires outstanding writing, editing, proofreading, and visual communication skills, along with strong attention to detail, meticulous recordkeeping and the ability to effectively manage projects and timelines with minimal supervision.

Responsibilities

Communication

• Tracking all communication activities to ensure proper record keeping.
• Maintain production schedules and calendars for marketing and communication projects.
• Develop, oversee, and continuously improve administrative processes for marketing and communication functions including the advertising request and website update processes.
• Build strong partnerships and working relationships with the CTSA Program network of communicators, and the CUIMC and CU Offices of Communication.
• Draft communication announcements from leadership within Institutional guidelines and standards.

Content Creation

• Design engaging marketing campaigns to promote programs, services, and events.
• Create and edit timely and appropriate multimedia content for newsletters, press releases, presentations, informational brochures, announcements, digital signage, websites and social media.
• Promote research updates resulting from Irving Institute support to various internal and external audiences.
• Serve as webmaster for updating website content. Work closely with content contributors to plan and edit content and maintain consistency.

Events and Engagement

• Help coordinate organization-wide events by assisting in planning and execution of logistics, creating detailed event timelines, ensuring events are adhering to internal processes and procedures, and staffing