Commissioned Retail Sales Specialist

Spectrum; Los Angeles (CA); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Free internet

Discounted TV services

Discounted mobile services

Job summary

Spectrum is seeking a Retail Sales Specialist in Los Angeles to promote and sell our Internet, TV, mobile, and voice services to existing and new customers, delivering an outstanding in-store experience.

The role emphasizes sales targets, customer care, product knowledge, and teamwork, with a base pay of $20.00/hour and the potential to earn up to $25.40/hour through commission and incentives. A long-term career path is available with Spectrum.

Qualifications

• High School Diploma or equivalent.
• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.
• Bilingual: Spanish.

Responsibilities

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Skills

Cash handling

Personal tech

Basic math

English proficiency

Spanish bilingual

Sales goals

Communication

Interpersonal skills

Self-motivation

Education

High School Diploma

Job description

Spectrum is seeking a Retail Sales Specialist in Los Angeles to promote and sell our Internet, TV, mobile, and voice services to existing and new customers, delivering an outstanding in-store experience.

The role emphasizes sales targets, customer care, product knowledge, and teamwork, with a base pay of $20.00/hour and the potential to earn up to $25.40/hour through commission and incentives. A long-term career path is available with Spectrum.