Commission-Eligible Jewelry Sales Advisor | Luxe Experience

Leap Inc; Columbus (OH); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Commission eligible

Medical, dental, and vision benefits

AllOne Health Employee Assistance Plan

401(k)

Accrued PTO

Employee discount and wardrobe allotme

Job summary

Leap Inc in Columbus, OH is seeking a Sales Advisor for luxury, premium retail to deliver exceptional service and build meaningful customer connections. You will engage with clients, share product stories, and support daily store operations in a fast-paced environment.

This role offers hourly pay of $17–$22 with commission of 2% up to 4% based on store performance, plus medical/dental/vision, 401(k), PTO, and employee discounts. Availability includes days, evenings, weekends, and holidays.

Qualifications

• 1+ years of experience in luxury, premium, specialty retail, hospitality, or another relationship-driven customer service environment.
• Demonstrated ability to build authentic client relationships, deliver personalized service, and contribute to individual and team sales goals.
• Strong product storytelling and communication skills, with the ability to educate clients and create meaningful, personalized connections.
• Professional and engaging presence with the ability to confidently interact with clients, anticipate their needs, and resolve concerns with empathy and sound judgment.
• Highly motivated, collaborative, and comfortable working in a fast-paced, team-oriented retail environment.
• Strong organizational skills and attention to detail, with a willingness to support day-to-day store operations and maintain a polished sales floor.
• Experience with CRM and retail technology, including Endear, Shopify, Slack, and Google Workspace, preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Ability to actively work on the sales floor, including standing and walking for extended periods, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Responsibilities

• Create meaningful customer connections through authentic engagement, active listening, and personalized recommendations.
• Provide an elevated shopping experience by understanding customer needs and delivering thoughtful product solutions.
• Represent the brand with professionalism, enthusiasm, and a passion for creating memorable experiences.
• Support store sales goals through proactive customer engagement and strong selling behaviors.
• Develop product knowledge to educate customers, share brand stories, and build purchase confidence.
• Assist customers throughout their shopping journey, from initial engagement through checkout.
• Maintain a customer-ready environment by supporting visual merchandising, replenishment, cleanliness, and overall store presentation.
• Complete opening and closing procedures, keyholder responsibilities, and assigned operational tasks as needed.
• Collaborate with teammates and leadership to achieve store goals, support daily operations, and create a positive team environment.
• Remain flexible and adaptable to support changing business needs, including peak selling periods, events, and special initiatives.
• Bring a positive attitude, willingness to learn, and commitment to the success of the team.

Skills

Customer service

Relationship building

Product storytelling

Communication

Sales-driven

Tools

Endear

Shopify

Slack

Google Workspace

Job description

Leap Inc in Columbus, OH is seeking a Sales Advisor for luxury, premium retail to deliver exceptional service and build meaningful customer connections. You will engage with clients, share product stories, and support daily store operations in a fast-paced environment.

This role offers hourly pay of $17–$22 with commission of 2% up to 4% based on store performance, plus medical/dental/vision, 401(k), PTO, and employee discounts. Availability includes days, evenings, weekends, and holidays.