Commission-Based Customer Service Associate – Health Benefits

The Dorne Region; Vienna (VA); On-site; USD 60,000 - 85,000; Part time

Job summary

The Dorne Region is seeking a Customer Service Associate for an on-site contractor role in Vienna, VA. The position centers on talking with people, listening, answering questions, and guiding customers through next steps regarding health insurance options and life benefits, with no prior industry knowledge required.

You will learn to handle client conversations professionally, explain information clearly, record notes and next steps, and stay organized with follow-up.

Qualifications

• Willingness to learn and follow process
• Strong phone communication skills
• Ability to stay organized and follow up

Responsibilities

• Talk with people, listen carefully, answer questions, and help each person understand what comes next.
• Handle client conversations professionally and explain information clearly.
• Record notes and next steps, and stay organized with follow-up.

Skills

Customer service

Communication

Active listening

Organization

Phone communication

Coachable

Job description

The Dorne Region is seeking a Customer Service Associate for an on-site contractor role in Vienna, VA. The position centers on talking with people, listening, answering questions, and guiding customers through next steps regarding health insurance options and life benefits, with no prior industry knowledge required.

You will learn to handle client conversations professionally, explain information clearly, record notes and next steps, and stay organized with follow-up.