Commission Analyst

AHEAD

United States

On-site

USD 100,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid holidays

Paid time off

Parental and caregiver leave

Job summary

AHEAD is seeking a Commission Analyst to join the Insights team to ensure accurate commission data and drive clear business insights. This role partners with Regional EVPs, Managing Directors, the Commission team, and Enterprise Data Analytics to resolve issues and translate data into actions.

The role focuses on troubleshooting commission questions, data validation across Salesforce, Power BI, and Xactly, and implementing automation where possible. It is based in the United States.

Qualifications

3+ years in commissions or related analytics role.
Strong understanding of sales commissions and crediting concepts.
Experience with Salesforce, Power BI, and Xactly or similar tools.
Ability to troubleshoot data across multiple stakeholders.
Excellent analytical, organizational, and communication skills.

Responsibilities

Coordinate commission-related questions, disputes, and troubleshooting.
Investigate issues by reviewing data, plan logic, and history.
Partner with leadership to resolve discrepancies promptly.
Identify root causes and propose process improvements.
Translate questions into analytical requirements and actions.
Support reporting accuracy across systems.

Skills

Sales operations

Commission analysis

Data analysis

Excel proficiency

Stakeholder management

Tools

Salesforce

Power BI

Xactly

Job description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

AHEAD is seeking a Commission Analyst to join the Insights team under Jason Jewell. This role will serve as a key business partner across Regional EVPs, Managing Directors, the Commission team, and the Enterprise Data Analytics team. The Commission Analyst will act as the connective tissue between stakeholders, helping ensure commission data is accurate , issues are resolved quickly, and reporting is translated into clear business insights and actions.

Position Summary

This person will need a strong understanding of sales commissions, excellent judgment in managing sensitive issues, and the ability to work across multiple systems and teams. The ideal candidate combines analytical rigor with strong communication , conflict resolution, and problem-solving skills. They are comfortable troubleshooting commission-related questions, navigating data across Salesforce, Power BI, and Xactly, and identifying opportunities to automate workflows through AI-enabled tools.

Commission Support and Issue Resolution

Serve as a primary point of coordination for commission-related questions, disputes, and troubleshooting
Investigate commission issues by reviewing source data, plan logic, transaction history, and reporting outputs
Partner with Regional EVPs, MDs, and the Commission team to resolve discrepancies in a timely and professional manner
Help identify root causes of recurring commission issues and recommend process improvements to reduce future exceptions
Support accurate interpretation of commission plans, crediting rules, and payout logic

Cross-Functional Partnership

Act as the connective link between business leaders, the Commission team, and Enterprise Data Analytics
Translate stakeholder questions into clear analytical requirements and actionable next steps
Facilitate alignment across teams when issues involve multiple systems, owners, or points of view
Use strong communication and conflict resolution skills to de-escalate sensitive situations and drive productive outcomes
Build credibility with field leadership by providing responsive, thoughtful, and data-backed support

Data, Reporting, and Systems

Leverage Salesforce, Power BI, and Xactly (or similar commission tool) to analyze commission-related data and explain outcomes to stakeholders
Validate commission-related reporting and help ensure consistency between operational systems and downstream reporting
Monitor trends, anomalies, and exceptions that may impact payouts, reporting accuracy, or stakeholder confidence
Partner with Enterprise Data Analytics to improve visibility into commissions, credits, and related performance metrics
Document business rules, recurring issues, and resolution patterns to improve organizational knowledge

Automation and Continuous Improvement

Identify opportunities to streamline commission workflows, issue tracking, and stakeholder communication
Leverage AI tools to support automation, investigation, summarization, and process efficiency
Help design repeatable processes that reduce manual effort and improve response times
Contribute to ongoing enhancement of commission-related analytics, governance, and operating rhythms

Required Qualifications

3+ years of experience in commissions, sales operations, revenue operations, finance analytics, or a related analytical role
Strong understanding of sales commissions, crediting concepts, and issue resolution workflows
Experience working with Salesforce, Power BI, and Xactly or similar reporting, and analytic tools.
Demonstrated ability to troubleshoot complex data or compensation-related issues across multiple stakeholders
Strong interpersonal skills with the ability to influence, mediate, and resolve conflict professionally
Excellent analytical, organizational, and communication skills
Ability to manage sensitive information with discretion and sound judgment
Proficiency in Excel and general data analysis techniques

Preferred Qualifications

Experience in a high-growth, matrixed, or services-led organization
Familiarity with commission plan administration, payout processes, or sales compensation operations
Experience partnering with executive sales leadership and cross-functional analytics teams
Exposure to AI tools or automation platforms used to improve business workflows
Experience documenting business processes, requirements, or data definitions

Success Profile

The Successful Candidate Will Be

A trusted partner to field leadership, commissions, and analytics teams
Comfortable working through ambiguity and resolving issues that require both technical analysis and stakeholder diplomacy
Naturally collaborative, responsive, and solution-oriented
Curious about process improvement and motivated to use automation and AI to make work more efficient
Able to move fluidly between detailed data validation and executive-level communication

Reporting Structure

Reports to Jason Jewell on the Insights team
Works closely with Regional EVPs, Managing Directors, the Commission team, and Enterprise Data Analytics

Why this Role Matters

This role helps ensure confidence in commission outcomes by connecting people, data, and systems. It strengthens trust with sales leadership, improves responsiveness to issues, and creates a stronger bridge between commission operations and enterprise analytics. The Commission Analyst will play a meaningful role in improving accuracy, transparency, and automation across the commissions ecosystem.

$100,000 - $120,000 a year

The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

Why AHEAD

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits Include