Commissary Ops Supervisor — Career Growth

Inmate Calling Solutions, LLC; Charlottesville (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

DailyPay

401(k) Plan

PTO

Tuition Reimbursement

Paid Training

Career Advancement

Life Insurance

Disability Benefits

Job summary

Keefe Group in Charlottesville, VA is seeking a Commissary Operations Supervisor to oversee commissary services at the assigned correctional facility. This on-site role requires managing on-site deliveries, supervising staff, and coordinating with the Department of Corrections and Keefe Commissary Network.

The role emphasizes compliance with facility rules, timely resolution of inmate grievances, and maintenance of all equipment and products in accordance with ACA and AJA guidelines.

Qualifications

• High school diploma or equivalent; must be at least 18 years of age.
• Valid driver's license.
• Familiarity with inventory management.
• Familiarity with computers (MS Office).
• Requires strong supervisory skills: ability to lead people and get results through others.
• Ability to work in a correctional environment.
• Excellent oral and written communication skills.
• Excellent organizational skills.

Responsibilities

• Manage and account for aspects of on-site delivery.
• Manage and discipline assigned commissary staff.
• Ensure all employees know and follow all rules, regulations and procedures of the correctional facility.
• Resolve and respond to all inmate grievances within 48 hours of receipt.
• Ensure all undelivered product is returned back to the distribution center.
• Advise District Manager of any changes to the approved schedule.
• Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
• Maintain all KCN areas/equipment/products in a clean manner and maintain ACA & AJA guidelines when applicable.
• Attend required annual on-site security classes and remain current in required certifications.
• Ensure all employees follow the Personnel Policies and Benefits Summary and the KCN Best Business Practices Guide.
• Other responsibilities as determined by our needs.

Skills

Supervisory skills

Inventory mgmt

MS Office

Communication skills

Organizational skills

Correctional experience

Problem solving

Driver's license

Education

High school diploma

Tools

MS Office

Job description

Keefe Group in Charlottesville, VA is seeking a Commissary Operations Supervisor to oversee commissary services at the assigned correctional facility. This on-site role requires managing on-site deliveries, supervising staff, and coordinating with the Department of Corrections and Keefe Commissary Network.

The role emphasizes compliance with facility rules, timely resolution of inmate grievances, and maintenance of all equipment and products in accordance with ACA and AJA guidelines.