Commissary Lead

commissary | charlotte; Charlotte (NC); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Healthcare

401k

Commuter benefits

Job summary

Maman is looking for a passionate Pastry Chef to join the Charlotte team at our commissary location. You will lead the pastry department, work closely with the Savory Chef and Pastry Director, and be responsible for production planning and team management.

You will oversee quality, cost controls, and ensure the highest standards while maintaining a respectful and collaborative work environment. Weekend and event coverage is required, with growth opportunities within maman.

Qualifications

• Minimum 1–2 years of leadership experience.
• ServSafe certified.
• Able to perform all tasks required for production of baked goods.
• Excellent communication and teamwork.
• Knowledge in French and American baked goods including fermentation, lamination, dough, quick bread, cakes and fillings.

Responsibilities

• Lead Pastry department in the Charlotte commissary kitchen.
• Collaborate with Savory Chef and Pastry Director.
• Organize production of menu and catering/events orders.
• Hire, train, document, grow and schedule your team.
• Supply freshly baked goods to multiple locations daily.
• Manage cost, stock, orders, and par levels; ensure quality and consistency.
• Lead and communicate with regional leaders and GMs as needed.

Skills

Leadership

Communication

Team management

French baking knowledge

Organization

Problem solving

Education

ServSafe certification

Job description

Maman is a French bakery, café and leading lifestyle brand founded in 2014 by owners Elisa Marshall & Benjamin Sormonte, with locations across North America and Canada. Inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. In addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. From baby showers and birthday parties to engagements, they’re able to help celebrate customers & make new beautiful memories. In September 2021, maman founders Elisa Marshall & Benjamin Sormonte released the highly anticipated maman: the cookbook.

We’re looking for a passionate Pastry Chef to join our Charlotte team! Our ideal candidate is passionate about food and welcoming customers through our doors. You have experience in successfully managing a team, fostering unity, and working together to accomplish daily goals. No task is too small for you. You’ll be able to speak authentically about who we are, and every item on our food and beverage menu. You love cookies, you are always ready to lend a helping hand to a colleague & you don’t take yourself too seriously. You will be based at our Charlotte Commissary location.

Responsibilities of this Role (What you’ll do):

• You will be working as the Pastry chef of Maman Charlotte in the commissary kitchen located in the Commonwealth area;
• You will be in charge of the Pastry department working in close contact with the Savory Chef and Pastry Director;
• Organization of the production of the menu and catering/events orders with the team;
• Hiring, training, documenting. growing and scheduling your team;
• Supplying different locations of freshly baked goods on a daily basis;
• Cost control, stock management, ordering and maintaining adequate par levels;
• Quality and quantity control in regards to the company standards;
• Leading a growing team forward;
• Report directly to your supervisors about any upcoming changes, positive and negative and effectively communicate with them regarding of your team;
• Organizing commissary deliveries for the stores in the time frame scheduled and communicating efficiently in case of any changes
• Able to communicate with other regional leaders and General managers in a timely manner.
• Ensure food and labor costs stay consistent and follow company guidelines.
• Create a dynamic and RESPECTFUL work environment with little to no pressure for yourself and the team. (Everything is about anticipation and organization).
• Maintain the cleanliness of the kitchen and production at the highest standards and as per the state health department and FDA guidelines.
• Maintain the quality of any preparations at the highest standards. Similarly, educate and inform your team about your vision of what is good and what is not;
• Efficiently and thoroughly inspect the quality of any supplies received at the kitchen and inform the person/company concerned in case of an issue;
• Work a flexible schedule that will include weekends, holidays, special events, and or occasional emergencies if needed.

Requirements (What we're looking for):

• Be dynamic, passionate, pedagogue and organized.
• Be a great communicator and understand when help is needed (You are not alone);
• Able to perform all tasks required to the production of baked goods. (lifting, cutting, shaping, scaling, pipping…)
• Be a solution oriented person.
• Share, teach, train your knowledge and passion for the craft.
• Take pride in any wins and place your best foot forward everyday;
• Have a sense of urgency, organization and priority.
• Have knowledge in french and american baked goods including fermentation, lamination, dough, quick bread, cakes and different types of creams and fillings.
• Have minimum 1-2 years of leadership experience
• You take complete ownership of your team, kitchen and work;
• You ensure food and safety at all times
• ServSafe certified;
• Hospitality is your passion, you make a point of keeping up with the latest industry trends. Curiosity is the heart of your craft;
• You make people feel good-your team and guests alike. You lead by example
• You are a quick learner, not afraid to ask questions.

What's in it for you:

• Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand;
• Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values
• PTO & healthcare & 401k & commuter benefits
• Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work
• Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible

Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out

We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer

Thank you for your interest in maman and look forward to chatting with you!

Details:

Pay annual gross salary of $72k to 85k depending on experience.

Schedule Full Time

Experience Minimum 2 years of experience

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