Commercial Underwriter (External)

Government Employees Insurance Company; Fredericksburg (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

GEICO in Fredericksburg, VA is seeking an experienced Commercial Underwriter to support our Commercial Auto and Trucking business. You will review risks, make underwriting decisions, process key transactions, and help drive profitable growth and customer retention.

The role involves outbound and inbound calls to gather information, explain decisions, and resolve complex underwriting matters. The ideal candidate has 1 year trucking underwriting experience, strong communication, organization, and

Qualifications

• 1 year of commercial trucking underwriting experience.
• Ability to provide high-quality customer service.
• Active listening to customers’ needs/concerns.
• Multitask (listen and type; speak and navigate the system).
• Must meet corporate attendance standards.
• Must maintain the required licenses issued by state insurance departments.
• Keen attention to detail.

Responsibilities

• Determines the company’s risk exposure and accepts or rejects new business applications.
• Continues or terminates policies for renewals, reissues, changes, or after claims with assistance from software applications.
• Ensures appropriate underwriting and rating of individual policies based on risk evaluation.
• Handles reconsideration decisions based on Lines of Authority guidelines including ability to override a decision made by a lower graded underwriter or sales/service counselor.
• Processes new or re‑issued policies, renewals and policy changes following a favorable underwriting review.
• Processes letters for rejection or termination, following an adverse underwriting decision.
• Provides information and/or makes recommendations by telephone about GEICO products, coverages, services, and policies.
• Retains customers after adverse action that result in a company move down and premium difference.

Skills

Truck underwriting experience

Customer service

Active listening

Multitasking

Attendance standards

Licenses per state

Attention to detail

Job description

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Summary ** This is an in-office position located in Fredericksburg, VA **

As a Commercial Underwriter, you’ll play an important role in supporting our Commercial Auto and Trucking business. In this position, you’ll review risks, make underwriting decisions, process key compliance transactions, and help support profitable growth and customer retention across all states. This role involves regular follow‑up with new and renewing business, including outbound AND inbound calls to gather information, explain decisions, and help resolve complex underwriting matters. The ideal candidate will have strong written and verbal communication skills, sound judgment, and the ability to explain detailed information clearly and professionally. We’re looking for someone who is organized, efficient, adaptable, and comfortable working in an environment where guidelines and procedures may change.

RESPONSIBILITES:

• Determines the company’s risk exposure and accepts or rejects new business applications.
• Continues or terminates policies for renewals, reissues, changes, or after claims with assistance from software applications.
• Ensures appropriate underwriting and rating of individual policies based on risk evaluation.
• Handles reconsideration decisions based on Lines of Authority guidelines including ability to override a decision made by a lower graded underwriter or sales/service counselor.
• Processes new or re‑issued policies, renewals and policy changes following a favorable underwriting review.
• Processes letters for rejection or termination, following an adverse underwriting decision.
• Provides information and/or makes recommendations by telephone about GEICO products, coverages, services, and policies.
• Retains customers after adverse action that result in a company move down and premium difference.

Requirements:

• 1 year of commercial trucking underwriting experience
• Ability to provide high-quality customer service
• Ability to actively listen to customers’ needs/concerns
• Ability to multitask (listen and type; speak and navigate the system)
• Must meet corporate attendance standards
• Must maintain the required licenses issued by state insurance departments
• Keen attention to detail

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The GEICO Pledge:

• Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
• Great Careers: Personalized development programs, mentorship, and certification assistance.
• Great Culture: Inclusive and collaborative culture rooted in shared success.
• Great Rewards: Competitive pay, benefits, and flexibility to support your well‑being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law.

GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates.

GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability.

We do not condone or tolerate an atmosphere of intimidation or harassment.

We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO,we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.

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