Commercial Technology Manager

Enpro Industries, Inc.; Charlotte (NC); On-site; USD 150,000 - 210,000; Full time

Job summary

Enpro Industries, Inc. seeks a commercially minded technology leader to own and evolve its suite of commercial applications across the customer lifecycle—from demand generation to cash.

You will manage CRM, e‑commerce, order automation, MarTech, and PIM, defining platform strategy and leading cross-functional delivery with Sales, Marketing, Operations, and Finance. This role emphasizes AI-enabled insights, data quality, vendor management, governance, and scalable architecture to drive efficiency

Qualifications

• 5+ years leading commercial application management or IT leadership in a B2B setting.
• Experience with industrial technology or manufacturing environments.
• Familiarity with ERP integration patterns (SAP, Oracle) in a commercial context.
• Proven ability to manage multiple CRM platforms (Salesforce, HubSpot, Zoho, Freshsales).
• Experience with LOB platforms including E‑Commerce, Order Management, CPQ, and PIM.

Responsibilities

• Own IT strategy, roadmap, and lifecycle for all commercial applications including CRM, E‑Commerce, and Order Management.
• Support MarTech platforms to enable demand generation and campaign execution.
• Own the PIM platform ensuring accurate, complete product content across channels.
• Lead high-value AI use cases across CRM, MarTech, E‑Commerce, and PIM to drive commercial outcomes.
• Partner with Data & Analytics and Security to enable scalable AI within the stack.
• Lead cross-functional projects and manage stakeholders at multiple levels.
• Define and manage integration architecture between commercial applications.
• Foster a delivery-oriented culture with clear goals and talent development.

Skills

Commercial app management

Product ownership

Cross-functional leadership

ERP integration patterns

CRM platforms

e-commerce platforms

MarTech stack

PIM platforms

AI decision making

Data governance

Tools

MuleSoft

Boomi

Azure Integration Services

Job description

We're looking for a commercially minded technology leader to own and evolve Enpro's suite of commercial applications across the customer lifecycle spanning from demand generation to cash. You'll manage a portfolio that spans CRM, e-commerce, order automation, MarTech, and Product Information Management (PIM) with responsibility for platform strategy, vendor relationships, cross-functional delivery, and team leadership. This is a high-impact role steering technology strategy and business alignment. You'll work closely with Sales, Marketing, Operations, and Finance stakeholders to ensure that our commercial technology stack drives efficiency, customer experience, and scalability in a B2B environment.

What You've Do:

• Key Accountabilities and Outcomes
• Own theITstrategy, roadmap, and lifecycle management for all commercial applicationsincludingbut not limited to CRM, E-Commerce, Order Management,ensuring adoption, data quality, and business alignment
• SupportMarTechplatforms (e.g., HubSpot) in partnership with Marketing to enable effective demand generation and campaign execution
• Own the Product Information Management (PIM) platform, ensuringaccurate, complete, and syndicated product content across all commercial channels
• Own and prioritizehighvalueAI use cases across CRM,MarTech, eCommerce, and PIM (e.g., predictive insights, personalization, AI-assisted content) to drive measurable commercial outcomes.
• Partner with Data & Analytics and Security teams to enable responsible, scalable AI capabilities embedded within the commercial technology stack.
• Partner withcommercial and IT leaders to identify capability gaps and prioritize the commercial tech roadmap based on business value
• Lead agile delivery of enhancements, integrations, and new capabilities across the commercial application portfolio
• Define and manage integration architecture between commercial applications
• Foster a collaborative, delivery-oriented team culture setting clear goals, developing talent, and celebrating wins
• Build and maintain strong relationships with IT Architecture, Data & Analytics, and Security teams
• Own vendor relationships, contracts, and SLAs for commercial application platforms
• Evaluate and recommend new technologies or platform consolidations to improve capability, reduce complexity, and optimize cost
• Establish governance frameworks for data, configuration, and access management across commercial systems

What You've Bring:

Required Qualifications

• 5+ years of experience in commercial application management, product ownership, or commercial IT leadership
• Experience in industrial technology or manufacturing
• Familiarity with ERP integration patterns (SAP, Oracle, or similar) in a commercial context
• Demonstrated experience managingmultipleCRM platforms (eg.Salesforce, HubSpot, Zoho,Freshsales)in a B2B environment
• Working knowledge of e-commerce platforms, order management systems, and/or CPQ solutions
• Familiarity withMarTechstack management (marketing automation, campaign platforms, analytics)
• Experience with PIM platforms (Syndigo, Salsify, Informatica MDM, or equivalent)
• Proven ability to lead cross-functional projects and manage stakeholders at multiple organizational levels
• Understanding of quote-to-cash business processes in a complex B2B setting
• Strong problem-solving and analytical skills; comfortable using data to drive decisions

Preferred Qualifications

• Experience with integration platforms or iPaaS solutions (MuleSoft, Boomi, Azure Integration Services)
• Salesforce certifications (Administrator, Sales Cloud, or Service Cloud) are a strong plus
• Exposure to CDP (Customer Data Platform) tools or B2B personalization technologies
• Agile/Scrummethodologyexperience in a technology delivery context
• Working knowledge of applied AI/advanced analytics in commercial or customer-facing platforms, with the ability to translate business needs into AI-enabled solutions.

EEO and Culture Statement:

Enpro is a leading industrial technology company focused on critical applications across many end-markets, including semiconductor, industrial process, commercial vehicle, sustainable power generation, aerospace, food and pharma, photonics and life sciences. The company operates in two segments: Sealing Products and Advanced Surface Technologies. At Enpro, we believe that diversity drives innovation and inclusion foster growth. We are committed to creating a workplace where everyone feels valued and respected. Our employment decisions are based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, military service, or any other status protected by applicable law. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Human Resources, and we will make all reasonable efforts to accommodate your request. Legal authorization to work in the United States is required. We will not sponsor employment visas now or in the future for this job.