Commercial Technician

Taleo; Helena (MT); On-site; USD 59,658,000 - 80,595,000; Full time

Benefits offered by this job

Health Insurance

Paid Leave & Holidays

Retirement Plan

Job summary

Montana Department of Justice, Department of Motor Vehicle Division, seeks a Commercial Technician in Helena to learn and apply business standards supporting daily operations. You will handle mailing, imaging and indexing of records, and assist the public with CDL status inquiries, medical certification, disqualifications, and record corrections.

The role emphasizes data integrity, cross-jurisdiction pointer maintenance, and timely reporting to licensing authorities, with emphasis on accuracy

Qualifications

• High school diploma or equivalent (GED)
• One-year computer and software systems experience including word processing, database, and other business software applications and reviewing, verifying, and processing documents
• Other combinations of education and experience will be considered on a case-by-case basis

Responsibilities

• Process and route CDL-related documentation, image and index CDL and driver control records, and assist the public with CDL status, medical certification, disqualifications, and record corrections.
• Support SPEX Pointers and PDPS Pointers for CDL and non-CDL records, and coordinate follow-up steps such as status updates or notifications to licensing authorities.
• Maintain data integrity to ensure Montana driver records reflect out-of-state convictions, withdrawals, or licensing actions.

Job description

Position Title:

Division Overview:

Motor Vehicle Division’s (MVD) mission is to identify and promote efficient, cost-effective programs that benefit the interests, safety, and well-being of Montana citizens. This occurs through licensing, registering, and regulating the motoring activities of the public. MVD is a critical statewide division responsible to the citizens of Montana. Dedicated staff are committed to public safety through their service, teamwork, and innovation. MVD has offices across the state, as well as over 60 partner locations. MVD continually strives to provide responsive and reliable services for a growing population and with an eye toward the future. If you would like to “Drive Customer Service” with MVD, find out more at https://dojmt.gov/driving/ .

Job Overview:

The Commercial Technician is an essential team member in the Records and Driver Control Services Bureau (RDC). The successful candidate will be tasked with learning business standards and procedures to support daily operations giving the business the ability to reallocated resources in support of specific project needs. Project needs include receiving, recording, and routing incoming mail, assisting the public and imaging/indexing all documents processed by the bureau. If you have a customer-centric nature, are self-motivated and strive to promote a positive work environment, we want you on our team!

Key duties include processing and routing CDL-related documentation, imaging and indexing all CDL and driver control records, and assisting the public with inquiries involving CDL status, medical certification, disqualifications, and record corrections.

The position also supports federally mandated reporting and record integrity through the following:

Researching, managing and maintain SPEX Pointers and PDPS Pointers for CDL and non-CDL records.

Working with other jurisdictions to correct pointers and driver history

Ensuring Montana’s submissions meet national standards for accuracy, timeliness, and completeness.

Addressing incoming PDPS pointer messages State Pointer Exchange Services (SPEX) and taking appropriate action on CDL-related withdrawals, reinstatements, and corrections.

Coordinating follow-up steps such as status updates, record corrections, or notifications to licensing authorities when required.

Maintaining strict data integrity to ensure Montana driver records accurately reflect out-of-state convictions, withdrawals, or licensing actions.

Minimum Qualifications:

High school diploma or equivalent (GED)

One-year computer and software systems experience including a variety of word processing, database, and other business software applications and reviewing, verifying, and processing documents

Other combinations of education and experience will be considered on a case-by-case basis

Special Instructions:

The selection procedures to be used in evaluating the applicant's qualification may include, but are not limited to an evaluation of the résumé and cover letter, a structured interview, performance test, academic transcripts, reference/background checks and fingerprint checks.

Additional materials, references or information submitted by the applicant, but not requested, will not be considered.

Generous paid vacation, sick and holidays

This Organization Participates in E-Verify .

Minorities are under-represented in this position and are encouraged to apply.

Applicant Pool Statement : If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment : This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

Salary: $

24.50 - 24.50 Hourly Telework Eligibility : Not Telework Eligible Benefits Package Eligibility : Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings

1 Employee Status : Regular Schedule : Full-Time

Job Type

Standard

Shift

Day Job

Travel

No

Primary Location

Helena Agency : Department of Justice Union : Montana Federation of Public Employees

Posting Date

Sep 22, 2026, 1:11:40 PM Closing Date (based on your computer's timezone) : Oct 7, 2026, 5:59:00 AM

Required Application Materials : Cover Letter, Resume

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.