Commercial Specification Sales Representative

MSI; Norwood (MA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Annual bonuses

Paid Time Off

Medical, Dental, Vision Insurance

Disability insurance

Life Insurance

401(k) with company match

Tuition Reimbursement

Charitable donation matching

Job summary

MSI is seeking an Associate Commercial Specification Sales Representative to grow MSI product specifications with the A&D community across commercial projects. You will develop relationships, drive specifications at the design stage, and coordinate with local and national teams to convert projects to MSI sales.

The role requires strong presentation skills, two years of relevant experience, and a bachelor’s degree where preferred.

Qualifications

• Bachelor’s degree preferred.
• Must possess a valid driver’s license.
• Two or more years calling on the A&D community or equivalent B2B/outside sales experience.
• Demonstrated ability to build specifier relationships and manage multiple projects.
• Strong presentation skills, including comfort presenting to large audiences.
• Self-motivated and results-driven with strong organizational and follow-up discipline.
• Proficient in Microsoft Office; experience with CRM platforms preferred.
• Strong communication, presentation, problem-solving, and negotiation skills.

Responsibilities

• Develop and maintain relationships with architects, designers, and specifiers in the territory.
• Identify key architecture firms and create strategic account plans.
• Drive MSI specifications during design stage of commercial projects.
• Manage leads and sample inquiries with accurate product information.
• Provide samples and keep A&D libraries stocked with MSI product materials.
• Maintain project specifications in the CRM/project tracking system.
• Track projects through bid and buyout, ensuring MSI specification is maintained.
• Coordinate with sales teams to ensure proper quote and delivery.
• Align territory activity with broader commercial strategy with leadership.
• Conduct product knowledge presentations and CEU seminars.

Skills

Relationship building

Presentation skills

Organizational discipline

Follow-up discipline

Strong communication

Negotiation skills

Self-motivated

Education

Bachelor's degree

Valid driver's license

Tools

Microsoft Office

CRM platforms

Job description

Summary

The Commercial Specification Sales Representative is responsible for growing sales of MSI’s porcelain, natural stone, wall tile, countertop, hardscape, and mosaic product lines by developing relationships within the Architecture & Design (A&D) community and driving MSI product specifications across commercial projects within an assigned market territory. This role builds specifier demand at the design stage, protects those specifications through the bid and buyout process, and coordinates closely with the local sales team and National Commercial team to ensure specified projects are converted to MSI sales.

Work Hours

Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM

Seniority Level

Associate

Employment Type

Full-time

Compensation

This salaried, exempt position pays from 90000 to 110000 per year. The estimated annual pay for new hires generally ranges from $110,000 to $150,000 or more, depending on experience, education level and annual bonuses.

Essential Duties & Responsibilities

• Develop and maintain strong relationships with architects, designers, and specifiers within the assigned territory through regular sales visits, product presentations, and networking.
• Identify and prioritize the key architecture and design firms in the territory, developing strategic account plans to grow MSI’s share of specifications.
• Drive MSI product specifications during the design stage of commercial projects, positioning MSI materials before projects go out to bid.
• Manage incoming leads and sample inquiries promptly and professionally, ensuring specifiers receive accurate product information and materials.
• Provide samples for specific projects and keep A&D firm material libraries current, stocked, and serviced with MSI product, marketing materials, and contact information.
• Develop, enter, and maintain project specifications in the CRM/project tracking system, keeping project records accurate and up to date.
• Track specified projects through the bid and buyout process, following up consistently to confirm the MSI specification is maintained and ultimately sold.
• Coordinate with in-market and out-of-market sales teams on project hand-offs sharing project information, confirming specification pull-through, and ensuring specified material is quoted and delivered correctly.
• Partner with the local sales leader and the National Commercial team to align territory activity with broader commercial strategy.
• Conduct product knowledge presentations and continuing education (CEU) seminars (e.g., AIA, IDCEC) to educate the A&D community on MSI products, applications, and installation methods.
• Develop and maintain expert knowledge of MSI products, competitive offerings, industry standards, and applicable codes (e.g., LEED / sustainability considerations).
• Represent MSI at trade shows and industry association events (e.g., ASID, AIA, IIDA, NEWH) to build brand awareness and cultivate specifier relationships.
• Maintain disciplined records of sales calls, meetings, and project activity, and report progress to the local sales leader and National Commercial team.
• Perform additional duties as required.

Education and Experience Requirements

• Bachelor’s degree preferred
• Must possess a valid driver’s license
• Two (2) years of experience or more calling on the A&D community, or equivalent B2B/outside sales experience (flooring, tile, stone, countertop, or other similar building materials preferred)
• Demonstrated ability to build specifier relationships and manage multiple projects simultaneously
• Strong presentation skills, including comfort presenting to large audiences
• Self-motivated and results-driven, with strong organizational and follow-up discipline
• Proficient in Microsoft Office; experience with CRM platforms preferred
• Strong communication, presentation, problem-solving, and negotiation skills.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
• The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.
• This is a safety-sensitive position.

Benefits

• Referral, Holiday, and Annual Bonuses
• Annual pay increases
• Paid Time Off
• Medical, Dental, and Vision Insurance
• Company-paid Short Term and Long Term disability
• Company-paid Life Insurance
• Tuition Reimbursement
• Traditional and Roth 401(k) plans with company matching contributions
• Charitable donation matching programs
• Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI

Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Prestigious Awards

• Top 5 fastest growing companies - OC Business Journal
• Supplier Diversity Award - Home Depot
• #1 Flooring Distributor multiple years in a row - Floor Covering Weekly
• Top Workplaces Award winner multiple times - Top Workplaces
• MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.