Commercial Specialist

ALLDATA; North Billerica (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental, and vision plans

401(k) with company match

Tuition reimbursement

Opportunities for career growth

Job summary

A retail and distribution company for automotive parts is seeking a Commercial Specialist to enhance customer service, manage orders, and drive sales within the commercial sector. The ideal candidate will possess strong communication skills, a valid driver's license, and experience in commercial sales. This role offers a supportive environment focused on growth and safety.

Qualifications

• Valid driver’s license and a clean driving record.
• Previous experience in commercial sales or automotive retail is preferred.
• Experience managing or supporting a team is a plus.
• Commitment to safety and compliance with company procedures.
• Valid driver's license and clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Promote a safe and compliant work environment for all team members.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Strong customer service and communication skills

Ability to manage multiple tasks

Familiarity with billing, inventory, and delivery processes

Commitment to safety and compliance

Exceptional communication skills in Spanish and English

Driver's license

Job description

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Job Description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Qualifications

What We Are Looking For

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional communication skills in both Spanish and English.

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. We provide tools and support to help you succeed and drive your future.

Benefits At AutoZone

AutoZone offers comprehensive benefits programs designed to improve your physical, mental, and financial well-being.

• Competitive pay
• Unrivaled company culture
• Medical, dental, and vision plans
• Exclusive discounts and perks, including an in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional benefits for full-time AutoZoners include paid time off, insurance options, Health Savings and Flexible Spending Accounts, and tuition reimbursement. Minimum age requirements and eligibility may vary by location.

We support Veterans, Active-duty Service Members, Reservists, National Guard, and Military Families. Your experience is valued, and we encourage you to apply.

Fair Chance

AutoZone considers applicants’ criminal records on a case-by-case basis, considering factors such as the relationship to the position, rehabilitation, and elapsed time since the offense. For more information, see the relevant Fair Chance laws and posters.

Online Application

An online application is required. Click the Apply button to complete your application. For instructions, visit careers.autozone.com/candidateresources.

AutoZone and ALLDATA are equal opportunity employers, considering all applicants without discrimination.