Commercial Specialist

ALLDATA; Garner (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision plans

401(k) with company match

Tuition reimbursement

Opportunities for career growth

Job summary

A leading automotive retail company in North Carolina seeks a Commercial Specialist to enhance customer service and drive commercial sales. This role includes assisting customers, managing orders, and fostering relationships. Ideal candidates possess strong communication skills, a clean driving record, and a commitment to safety. Full-time position with competitive benefits and opportunities for career growth.

Qualifications

• Valid driver’s license and a clean driving record.
• Previous experience in commercial sales or automotive retail is a plus.
• Knowledge of AutoZone systems and procedures preferred.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.

Skills

Strong customer service and communication skills

Ability to manage multiple tasks in a fast-paced environment

Familiarity with billing, inventory, and delivery processes

Commitment to safety and compliance with company procedures

Exceptional communication skills in both Spanish and English

Job description

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Job Description

As a Commercial Specialist, you’ll be a key player in AutoZone’s commercial sales and service operations. You’ll drive WOW! customer service, increase commercial sales, and ensure smooth order fulfillment and delivery. This role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Qualifications

What We Are Looking For

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

You’ll Go the Extra Mile If You Have

• Previous experience in commercial sales or automotive retail.
• Knowledge of AutoZone systems and procedures.
• Experience managing or supporting a team.
• Strong organizational and problem-solving skills.
• Exceptional communication skills in both Spanish and English.

About Us

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. We provide tools and support to help you succeed and drive your future.

Benefits At AutoZone

AutoZone offers thoughtful benefits programs with personalized guidance to improve your physical, mental, and financial well-being.

All AutoZoners (Full-Time And Part-Time)

• Competitive pay
• Unrivaled company culture
• Medical, dental, and vision plans
• Exclusive discounts and perks, including an in-store discount
• 401(k) with company match and Stock Purchase Plan
• AutoZoners Living Well Program for free mental health support
• Opportunities for career growth

Additional Benefits For Full-Time AutoZoners

• Paid time off
• Life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Tuition reimbursement

Minimum age requirements and eligibility may vary. Benefits may differ in certain locations. Learn more at Careers.AutoZone.com.

We support Veterans, Active-duty Service Members, Reservists, National Guard, and Military Families. Your experience is valued, and we encourage you to apply.

Fair Chance

AutoZone considers applicants’ criminal records on a case-by-case basis, considering factors such as the relevance to the position, rehabilitation, and elapsed time since the offense. For more information, see the Fair Chance policies and posters linked in the description.

Online Application

An online application is required. Click the Apply button to complete your application. For detailed instructions, visit careers.autozone.com/candidateresources.

AutoZone and ALLDATA are equal opportunity employers. We consider all applicants regardless of age, race, gender, religion, sexual orientation, or other protected categories.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Automotive