Commercial Solutions Engineer - Nordics

Dash0; New York (NY); Hybrid; USD 130,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

Equity participation

Remote-first with offices

Phone & internet allowance

Job summary

Dash0 is redefining observability with an OpenTelemetry-native platform and a product that emphasizes simplicity, AI-centric insights, and cost control. As a Commercial Solutions Engineer, you will bridge product and customer outcomes by designing, demonstrating, and validating Dash0's capabilities in real-world environments.

You will design observability solutions using OpenTelemetry and Kubernetes, develop POCs, and deliver technical demos for engineers and executives.

Qualifications

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on instrumentation, telemetry data ingestion, and performance optimization.
• Strong communication skills to explain observability concepts to engineers and decision-makers.

Responsibilities

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.
• Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.
• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
• Collaborate closely with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
• Create and maintain reusable demo environments, reference architectures, and POC templates.
• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

Skills

Kubernetes

OpenTelemetry

Observability pipelines

Distributed tracing

Instrumentation

Telemetry data ingestion

Performance optimization

DevOps practices

SRE practices

Platform engineering

Communication skills

Tools

HubSpot CRM

Job description

About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.

The Opportunity

As a Commercial Solutions Engineer, you will act as a trusted technical advisor to our customers and prospects in the commercial segment. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.

You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. .

Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!

What You'll Do

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.

• Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

• Collaborate closely with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

• Create and maintain reusable demo environments, reference architectures, and POC templates.

• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

What You Bring

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

• Strong understanding of modern DevOps, SRE, and platform engineering practices.

• Excellent communication skills — you can explain complex observability concepts clearly to both engineers and decision-makers.

• Ability to create and execute technical demos, architectures, and POCs that prove business value.

• Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams.

Nice to Have

• Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.

• Contributions to technical content — blog posts, conference talks, or open-source documentation.

• Familiarity with the CNCF ecosystem and community.

• Experience in a high-growth, venture-backed startup environment.

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.

What we offer:

• Competitive salary & meaningful equity participation — you'll own part of what you're building

• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

• €60/month phone & internet allowance

• Location-specific benefits

• Collaborative, fast-moving team culture with a builder mindset

• Clear path for career growth and development

• Direct access to founders and leadership