Commercial Solutions Engineer - UK

Dash0; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive equity

Remote-friendly environment

Phone & internet allowance

Job summary

Dash0 is hiring a Commercial Solutions Engineer to bridge product and customer outcomes in observability. You will design, demonstrate, and validate Dash0's technical capabilities in real-world environments, and partner with sales and product to deliver compelling POCs and architecture discussions.

Based in a remote-first environment with offices in NY, Amsterdam, and Munich, you will influence roadmap, deliver technical demos to engineers and executives, and help customers realize the full

Qualifications

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
• Hands-on instrumentation and telemetry data ingestion.
• Strong DevOps/SRE practices.
• Excellent communication to engineers and decision-makers.

Responsibilities

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native tech.
• Translate complex requirements into scalable, performant Dash0 implementations.
• Develop and execute POCs highlighting Dash0's capabilities.
• Deliver technical demos for engineering and executive audiences.
• Collaborate with Account Executives throughout the sales cycle.
• Provide architecture guidance for observability setup and telemetry modeling.
• Create and maintain demo environments, reference architectures, and POC templates.
• Provide technical insights to influence product roadmap.

Skills

Kubernetes

OpenTelemetry

Observability pipelines

Distributed tracing

DevOps / SRE

Communication

POCs & demos

Tools

HubSpot

Job description

About Dash0

Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love- all with transparent pricing and cost-control built in.

The Opportunity

As a Commercial Solutions Engineer, you will act as a trusted technical advisor to our customers and prospects in the commercial segment. You'll bridge the gap between product and customer outcomes - designing, demonstrating, and validating Dash0's technical capabilities in real-world environments.

You will partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This role can be based anywhere in the UK.

Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!

What You'll Do

• Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.

• Translate complex customer requirements into scalable, performant, and maintainable Dash0 implementations.

• Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.

• Deliver engaging technical demos and presentations tailored to engineering and executive audiences.

• Collaborate closely with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.

• Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.

• Create and maintain reusable demo environments, reference architectures, and POC templates.

• Partner with Product Management to provide technical insights that influence roadmap and feature priorities.

What You Bring

• Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.

• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.

• Strong understanding of modern DevOps, SRE, and platform engineering practices.

• Excellent communication skills - you can explain complex observability concepts clearly to both engineers and decision-makers.

• Ability to create and execute technical demos, architectures, and POCs that prove business value.

• Collaborative mindset - you work seamlessly across Sales, Product, and Engineering teams.

Nice to Have

• Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.

• Contributions to technical content - blog posts, conference talks, or open-source documentation.

• Familiarity with the CNCF ecosystem and community.

• Experience in a high-growth, venture-backed startup environment.

Why Dash0

This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B - and we're just getting started.

If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one - this is it.

What we offer:

• Competitive salary & meaningful equity participation - you'll own part of what you're building

• Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich

• €60/month phone & internet allowance

• Location-specific benefits

• Collaborative, fast-moving team culture with a builder mindset

• Clear path for career growth and development

• Direct access to founders and leadership