Commercial Service Technician III

Engineering Excellence Incorporated; Garden City (ID); On-site; USD 34,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Incentive plan

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Training and development

Safe team environment

Job summary

Engineering Excellence Incorporated is seeking an experienced HVAC service technician to diagnose and repair commercial equipment (5+ tons) under minimal supervision. You will communicate with customers, promote services, and support field operations under supervision from a Field Supervisor or GM.

The role requires a high school diploma or GED and valid HVAC licenses; Refrigeration 313A license is preferred.

Qualifications

• Requires high school diploma or equivalent.
• Gasfitter 1 or 2 license required; Refrigeration 313A preferred.
• Plumbing, electrical, sheet metal, or refrigeration license is a plus.
• Must be able to read and interpret drawings and diagrams.
• Overtime and weekend work may be required.
• Background check acceptable as part of employment process.

Responsibilities

• Diagnose and resolve customer concerns in commercial environments.
• Service heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Perform start-ups on air conditioning as required.
• Deliver and remove equipment needed to complete service work.
• Provide excellent service to commercial customers and maintain high customer satisfaction.
• Handle customer questions or problems effectively.
• Prepare material requisition forms to ensure proper stock levels.
• Maintain and service IAQ products; perform soldering, welding, brazing, and minor fabrication.

Skills

Mechanical aptitude

Customer service

Reading blueprints

Overtime availability

Education

High school diploma or equivalent

Gasfitter 1 license

Gasfitter 2 license

Refrigeration 313A license

Tools

HVAC tools

Job description

Welcome!

Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.

Why Join Engineering Excellence

You're not just taking another Commercial HVAC job. You’re joining a company that invests in your success, values your expertise, and gives you the tools to build a long-term career.

What You’ll Enjoy

• Competitive pay: $25.10 to $48.56 hourly (based on experience)
• Lucrative incentive plan included
• Comprehensive medical, dental, and vision insurance
• 401(k) with company benefits to help you plan for the future
• Paid Time Off because work life balance matters
• Ongoing training and career development with opportunities to advance
• A team that values safety, quality workmanship, and supporting one another

Key Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Responsible for delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Qualifications/Skills

• The qualified candidate must have a high school diploma or equivalent.
• A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License) with
• Refrigeration license (313A License) preferred.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Minimum Experience: 4+ years Minimum Education: High School Diploma/GED

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]