Commercial HVAC Service Tech lll

Engineering Excellence Incorporated; Farmington Hills (MI); On-site; USD 34,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical/Dental/Vision

401(k) with company match

Life Insurance

Disability Insurance

Training opportunities

Team-based environment

Job summary

Engineering Excellence Incorporated in Farmington Hills, MI seeks a skilled HVAC service technician to diagnose, repair and service commercial heating, cooling, ventilation and refrigeration equipment. Join a team focused on quality workmanship and exceptional customer service.

The role requires 4+ years in commercial HVAC, EPA 608 licensing (Universal preferred), and the ability to read drawings. Overtime and weekend work may be required, with emphasis on safety and teamwork.

Qualifications

• 4+ years experience in commercial HVAC.
• EPA 608 Refrigeration license, Universal preferred.
• Able to read and interpret drawings, blueprints, and production diagrams.
• Willing to work overtime and weekends as required.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Service commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Perform startups on equipment as required.
• Coordinate with dispatchers and use IVR systems.
• Handle material requisitions to ensure proper truck stock levels.
• Provide excellent service to commercial customers and sustain high levels of customer satisfaction.

Skills

Troubleshooting

Communication

Customer service

Safety awareness

Education

High School Diploma or GED

Job description

Welcome!

Build your career while working on commercial HVAC equipment alongside an experienced team of industry professionals. In this role, you'll diagnose and repair equipment issues, deliver quality workmanship, and provide exceptional customer service. Success requires strong troubleshooting abilities, clear communication, and a commitment to safety and integrity.

This role is perfect for technicians looking to expand their skills, gain hands-on experience, and grow their HVAC career with a supportive team.

What Do We Offer You as an Engineering Excellence Employee?

Benefits

• Competitive Pay: $25 to $55.00 per hour (based on experience)


• Paid Time Off and Company Holiday Pay because work life balance matters


• Medical, Dental, and Vision Insurance programs


• 401(k) Retirement Savings Plan with company matching contributions


• Life Insurance and disability insurance options


• Supplemental benefit programs


• World Class Training opportunities through our Experts University


• A team that values safety, quality workmanship, and supporting one another

Key Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.


• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.


• Perform start-ups on equipment as required.


• Ability to navigate and use smart phone to support business systems


• Proper use of all IVR systems and proper check in with EE dispatchers.


• Responsible for delivery and removal of equipment needed to complete service work.


• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.


• Handle customer concerns, questions or problems in an effective manner.


• Prepare material requisition forms to ensure proper truck stock levels.


• Other duties include performing maintenance on equipment, servicing and/or cleaning


• IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Requirements

• Experience in the commercial HVAC industry


• EPA 608 Refrigeration license, Universal preferred.


• Proven mechanical aptitude and experience in the commercial HVAC field.


• Able to operate all necessary tools and equipment to perform various projects.


• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.


• Demonstrated commitment to the delivery of customer-focused service.


• Must be able to read and interpret drawings, blueprints, and production diagrams.


• The ability to work overtime and weekend hours as required.


• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Minimum Experience: 4+ years

Minimum Education: High School Diploma/GED

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]