Commercial Service Technician

Duffy's AIS; Buffalo (NY); On-site; USD 56,000 - 94,000; Full time

Benefits offered by this job

Medical & Dental Insurance Coverage

401(K) Retirement Plan with Company  

Paid Time Off

Job summary

Duffy’s AIS is seeking an experienced Commercial Service Technician in Buffalo, NY. You will service a range of commercial refrigeration and kitchen equipment, diagnose issues, and perform preventive maintenance. The role emphasizes strong communication with customers and internal teams.

Ideal candidates have 5+ years in relevant work, EPA 608 and CFESA certifications, and a commitment to safety and quality service. A sign-on bonus may apply for experienced professionals.

Qualifications

• Minimum 2 years in commercial refrigeration, HVAC, or related service; 5+ years preferred.
• Strong electrical, electronic, and mechanical troubleshooting skills.
• Valid driver's license and clean driving record.

Responsibilities

• Troubleshoot, diagnose, and repair commercial kitchen equipment.
• Perform preventative maintenance and emergency service calls.
• Provide professional customer service and communicate with stakeholders.
• Order parts and complete service paperwork; maintain vehicle.

Skills

Commercial refrigeration

HVAC

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Education

EPA 608 Certification

CFESA Certification

Factory training

Job description

Commercial Service Technician

Buffalo, NY

Pay: Up to $45/hour | Full-time

Up to $10,000 Sign-On Bonus for Experienced Candidates!

Duffy’s AIS is looking for an experienced Commercial Service Technician to join our team! If you have a background in commercial refrigeration, HVAC, commercial kitchen equipment, or a related trade, this is an opportunity to put your skills to work while continuing to grow your expertise.

What You Will Do

As a Commercial Refrigeration Service Technician, you’ll be the face of Duffy’s AIS in the field, helping our customers keep their businesses running. Your day-to-day work will include:

• Troubleshooting, diagnosing, and repairing commercial kitchen equipment
• Perform preventative maintenance and emergency service calls
• Provide professional, courteous customer service
• Communication with customers, dispatchers, managers, and Sales
• Order parts and complete service paperwork
• Maintain your service vehicle
• Participating in an on-call rotation and ongoing training

Equipment You Will Work On

You will work with a wide variety of commercial refrigeration and food service equipment, including:

Walk-In/Reach-In Coolers & Freezers Prep Tables Ice Machines Ovens Fryers Compressors and more!

Required Qualifications

• Minimum of 2 years of commercial refrigeration, HVAC, commercial kitchen equipment, or related service experience; 5+ years preferred.
• Strong electrical, electronic, and mechanical troubleshooting skills
• Excellent customer service and communication skills
• Dependable, organized, and professional
• Valid driver's license and driving record that meets company safety standards
• Ability to successfully complete a background check and drug screen
• Must be at least 18 years old

Preferred Qualifications

• 5+ years of commercial refrigeration, HVAC, and/or foodservice service experience
• EPA 608 Certification
• CFESA Certification
• Factory training or related manufacturer certifications
• Related military experience

Benefits of Joining Duffy’s AIS

• Competitive starting hourly rate
• Medical & Dental Insurance Coverage
• Optional Short Term Disability Coverage
• Long-Term Disability Coverage, plus optional life & vision insurance
• Paid Time Off for Vacations & Holidays
• 401(K) Retirement Plan with Company Match
• Low mileage, lettered service vans provided – take your van home every night!
• Town Shares Program, which allows you to share in the long-term financial success of our company as you grow with us.

About Duffy’s AIS

Combining the efforts of Duffy’s Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy’s AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York within the last five years. Duffy’s AIS was one of the first in the world to achieve the status of CFESA Company Certification. All our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important…and that training doesn’t stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment. To learn more, please visit us at: https://www.duffyais.com/

Duffy's AIS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Duffy AIS is a division of Unlimited Service Group “All Unique All United.”