Commercial Service Manager / Dispatcher

Earl W. Colvard, Inc.; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

401k

Opportunity for advancement

Job summary

Boulevard Tire Center, serving Florida since 1968, is seeking a top-notch Service Manager / Dispatcher in our Miami, FL location to lead service calls and drive customer satisfaction in a fast-paced shop.

You will log dispatches, handle phone sales and walk-in customers, and create work orders. Minimum 1 year of management experience and a Florida driver's license required; background check and drug screen required. We offer paid vacation, 401k, and opportunities for advancement.

Qualifications

• Minimum 1 year of management experience.
• Valid Florida driver's license or ability to obtain one.
• Must pass a background check and pre-employment drug screen.

Responsibilities

• Handle service calls and log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

Skills

Service sales

Customer service

Team leadership

Dispatching

Job description

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager / Dispatcher in our Miami, FL location This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

ESSENTIAL FUNCTIONS

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

OTHER DUTIES

• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

KNOWLEDGE, SKILLS AND ABILTIES

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
• Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
• Strong service sales, and customer service skills.

JOB REQUIREMENTS

• Minimum 1 year of management experience
• Possess valid Florida driver's license or ability to obtain a Florida driver's license
• Must pass a background check and pre-employment drug screen

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"

• paid vacation
• 401k
• opportunity for advancement

EOE/DFW