Commercial Service Manager

Earl W. Colvard, Inc.; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid vacation

401k

Opportunities for advancement

Job summary

Boulevard Tire Center in Orlando, FL is seeking a top notch Service Manager to lead our tire and service teams. You will handle service calls, log dispatches, drive customer satisfaction, and ensure efficient vehicle service operations.

The ideal candidate has at least 1 year of management experience, a valid Florida driver's license, and the ability to pass a background check and drug screen. We offer competitive earning potential and room for advancement in a fast-paced environment.

Qualifications

• Minimum 1 year of management experience.
• Valid Florida driver's license or the ability to obtain one.
• Must pass a background check and pre-employment drug screen.

Responsibilities

• Handle service calls and log them on the dispatch sheet.
• Process phone sales and walk-in customers.
• Create work orders for service calls or deliveries, ensuring merchandise pulled and a work order created.

Skills

Tire service knowledge

Vehicle diagnostics

Brakes and suspensions

Customer service

Service sales

Tools

Tire balancing equipment

Brake repair tools

Job description

Boulevard Tire Center - Serving Florida Since 1968 is looking for a top notch Service Manager in our Orlando FL location

This is an exciting career opportunity to get on board with the best provider of quality tire products and services, while leading the industry in innovative processes. You'll have all the tools you will need to service your customers including a full line of commercial tires for trucks and farm/industrial equipment, along with a full array of commercial, passenger and light truck services. Our ideal candidate will be able to effectively and efficiently handle all service calls and drive customer service in a fast paced environment.

ESSENTIAL FUNCTIONS

• Handle service calls and properly log them on the dispatch sheet.
• Handle phone sales and walk-in customers.
• Create a work order on all merchandise for service calls or deliveries, ensuring when merchandise pulled from the warehouse and a work order is created.

OTHER DUTIES

• Ability and flexibility to perform other duties as assigned by Manager.
• Ability and flexibility to work on Saturdays.

KNOWLEDGE, SKILLS AND ABILTIES

• Considerable knowledge of pneumatic tools, equipment and methods used in the tire service industry and working knowledge on diagnosing and repair of vehicle systems.
• Skill and working knowledge in repair of brakes, suspensions, cv axles, tire balancing, oil changes, belts, hoses, starters, alternators.
• Strong service sales, and customer service skills.

JOB REQUIREMENTS

• Minimum 1 year of management experience
• Possess valid Florida driver's license or ability to obtain a Florida driver's license
• Must pass a background check and pre-employment drug screen

We offer an excellent earning potential, benefit package including paid vacation and 401k along with opportunity for advancement. "We love homegrown talent!"

EOE/DFW