Commercial Service Account Manager - Virginia Beach, VA

Carrier Refrigeration; Portsmouth (VA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a motivated Commercial Service Account Manager to drive HVAC service sales in the Virginia Beach area. This role focuses on building strong customer relationships and delivering tailored solutions that meet client needs. Ideal candidates will have a knack for sales and negotiation, along with a commitment to customer satisfaction. Join a dynamic team that values innovation and teamwork, and be part of a company dedicated to providing intelligent climate solutions. If you thrive in a fast-paced environment and are eager to make an impact, this opportunity is for you.

Qualifications

• 2+ years of experience in HVAC sales.
• Strong negotiation and organizational skills are essential.

Responsibilities

• Sell HVAC service products and solutions to customers.
• Develop and maintain sales territory and account plans.

Skills

Sales Skills

Negotiation Skills

Customer Service

Relationship Building

Organizational Skills

Education

High School Diploma / GED

Bachelor's degree in a related field

Tools

CRM Software

Microsoft Office

Job description

Commercial Service Account Manager - Virginia Beach, VA

Join to apply for the Commercial Service Account Manager - Virginia Beach, VA role at Carrier Refrigeration.

Location: CAV07: CCS-Virginia Beach, VA 4018 Seaboard Ct, Portsmouth, VA, 23701 USA

Country: United States of America

Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From pioneering new technologies to leading in new industries, we continue to excel because of our diverse, world-class workforce that prioritizes customer satisfaction. For more information, visit corporate.carrier.com or follow @Carrier on social media.

About This Role

The Commercial Service Account Manager will pursue opportunities for service agreements, quick turn projects, and large modernization projects to keep our customers operating effectively. This role is ideal for those skilled in relationship building, customer service, and working with cross-functional teams. It requires assessing both immediate and future customer needs.

Key Responsibilities

• Sell Carrier HVAC Service products and solutions (service agreements, repairs, modernizations)
• Create and maintain sales territory and account plans
• Present at customer seminars to develop relationships and opportunities
• Promote Carrier's value proposition linking customer objectives to solutions
• Utilize CRM to manage customer interactions and pipeline
• Attract new customers and grow share with existing ones
• Identify and pursue new service agreement opportunities
• Respond to repair opportunities
• Establish credibility with knowledge of Carrier products
• Develop and sustain customer relationships
• Articulate the value of Carrier’s offerings and how they meet customer needs
• Detect customer buying stages and adjust selling strategies
• Deliver effective presentations and communication
• Prioritize opportunities and respond promptly
• Achieve sales metrics and targets
• Negotiate service agreement renewals

Required Qualifications

• 2+ years of experience selling in the HVAC industry
• High School Diploma / GED
• Ability to lift/carry 20 lbs, climb ladders/stairs, work on roofs/platforms
• Pass MVR background check

Preferred Qualifications

• Bachelor's degree in a related field
• Comfortable with Microsoft software in technical environments
• Strong sales, negotiation, and organizational skills
• Excellent written, verbal, and presentation skills
• Experience selling directly to end users and service agreements
• Ability to cross-sell and upsell within customer base
• Team-oriented and dynamic environment adaptability
• Proactive in selling preventative repairs/upgrades
• Self-motivated with multi-project management skills

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, in compliance with applicable laws.

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Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Wholesale Building Materials