Commercial Senior Auto Claims Adjuster- Remote

Mobilitas Insurance; Nevada (IA); Remote; USD 50,000 - 70,000; Full time

Job summary

Mobilitas Insurance is seeking a Commercial Senior Auto Claims Adjuster to manage non-injury claims for commercial accounts from a remote location. The ideal candidate will have 1-2 years of adjusting experience, a strong customer service background, and excellent communication skills. This role includes significant responsibilities such as investigating and settling claims, requiring organizational abilities and time management skills. If you’re excited to innovate in commercial insurance, we want to hear from you!

Benefits

Performance bonus

401(k) with company match

Flexible working hours

Qualifications

• 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster license for all applicable states or obtain licenses within 90 days.

Responsibilities

• Handle non-injury claims for commercial accounts and personal lines.
• Investigate, evaluate, negotiate, and settle auto and property damage claims.
• Document claim files and communicate with all parties involved.

Skills

Empathy

Adaptability

Time Management

Organization

Strong computer navigation skills

Outstanding interpersonal skills

Education

High School Diploma/GED

Job description

Commercial Senior Auto Claims Adjuster- Remote

Join to apply for the Commercial Senior Auto Claims Adjuster- Remote role at Mobilitas Insurance

Commercial Senior Auto Claims Adjuster- Remote

3 days ago Be among the first 25 applicants

Join to apply for the Commercial Senior Auto Claims Adjuster- Remote role at Mobilitas Insurance

We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today’s way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

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Your role

Our Commercial Senior Auto Claims Adjusters’ responsibilities include handling non-injury claims for commercial accounts and personal lines non-standard products.

Your work

• Manage a large inventory of claims ranging from minor to moderate complexity.
• Answer inbound calls, open claims, acquire loss details from all involved parties and
• Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.
• Explain policy, coverage, and appropriate course of action.
• Arrange and pay repair, rental, towing, total losses and negotiate storage.
• Document claim files, send correspondence, and communicate with all parties involved.
• Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.
  
  

Training Schedule

• Paid virtual training starts on August 18th and consists of a combination of classroom and hands on training. The training schedule is Monday through Friday from 8 a.m. to 5 p.m. pacific time.
  
  

Required Experience, Education And Skills

• High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
• 1-2+ years of auto or commercial adjusting/liability experience required.
• Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
  
  

What would make us excited about you?

• 3+ years of prior claims adjusting experience preferred.
• Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
• Bilingual a plus.
• Empathy, Adaptability, Time Management, Organization.
• Flexibility to support Pacific Time operating hours of 530am to 700pm. Ability to support weekend shifts as needed. Flexibility to work common shifts of 900am-600pm or 1000am-700pm in most time zones.
• Capability to complete training and perform the job in a remote setting as required.
• Strong computer navigation skills.
• Outstanding interpersonal skills.
• Ability to handle several tasks simultaneously.
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters helping onboard new team members, building relationships, etc.)
• Fulfills business needs, which may include investing extra time, helping other teams, etc.
  
  

At CSAA IG/Mobilitas, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.
  
  

Recognition We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join us remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [e-mail].

As part of our values, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. CSAA Insurance Group/Mobilitas is an equal opportunity employer.

We have a location-based compensation structure. Salaries are calculated based on county of residence. 00

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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Commercial Auto Claims Adjuster - Remote

Work From Home | Claim Representative | Flexible Hours

REMOTE WORK FROM HOME/CLAIMS REPRESENTATIVE

Outside Property Claim Representative Trainee

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