Commercial Security Systems Account Executive

Johnson Controls; Richmond (VA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, and vision coverage

Paid vacation/holidays/sick time

Job summary

Johnson Controls is seeking a Commercial Security Systems Account Executive to promote and sell Johnson Controls Security services in a local commercial territory. You will focus on winning new business, expanding existing accounts, renewing agreements, and strengthening customer relationships to protect and improve operations.

You will work with the Johnson Controls Security brand, maintaining a deep understanding of our product and service offerings while building trusted relationships with

Qualifications

• High school diploma or equivalent.
• Excellent oral, written, and presentation skills, including presenting to senior-level executives.
• At least 3 years of B2B service sales experience, preferably in Commercial Security Systems.
• Ability to work a full-time schedule.
• Availability for local travel.
• Valid driver’s license.

Responsibilities

• Promote and sell Johnson Controls Security products, services, and technology to new local commercial customers within the assigned territory.
• Grow existing accounts by identifying additional sales opportunities, add-ons, amendments, conversions, and renewals.
• Develop new market share while maintaining productive relationships with current customers and prospects.
• Identify prospects through creative lead-generation techniques and referrals from Centers of Influence.
• Build and execute call plans, customer follow-up strategies, and territory management activities.
• Maintain strong knowledge of the full product and service offering, as well as customer needs and challenges.
• Process work orders and complete documentation in accordance with approved and standardized procedures.
• Conduct post-installation follow-up to confirm commitments were met and ensure customer satisfaction.

Skills

Oral communication

Written communication

Presentation skills

B2B sales experience

Local travel willingness

Valid driver’s license

Education

High school diploma or equivalent

College degree (nice to have)

Job description

Build your best future with the Johnson Controls team. As a global leader in smart, healthy and sustainable buildings, we help customers improve the performance of their facilities to serve people, places and the planet. In this role, you will represent Johnson Controls Security in a local commercial territory, building relationships, developing new business, and helping customers protect and improve their operations.

Role Overview

The Commercial Security Systems Account Executive is responsible for promoting and selling Johnson Controls Security services and technology within an assigned territory. This role focuses on winning new commercial business, growing existing accounts, renewing agreements, and improving customer retention through strong follow-up and relationship management. You will act as a trusted representative of the

Johnson Controls Security brand and maintain a strong understanding of our products and services.

Key Responsibilities

• Promote and sell Johnson Controls Security products, services, and technology to new local commercial customers within the assigned territory.
• Grow existing accounts by identifying additional sales opportunities, add-ons, amendments, conversions, and renewals.
• Develop new market share while maintaining productive relationships with current customers and prospects.
• Identify prospects through creative lead-generation techniques and referrals from Centers of Influence.
• Build and execute call plans, customer follow-up strategies, and territory management activities.
• Maintain strong knowledge of the full product and service offering, as well as customer needs and challenges.
• Process work orders and complete documentation in accordance with approved and standardized procedures.
• Conduct post-installation follow-up to confirm commitments were met and ensure customer satisfaction.

How You Will Do It

• Work in line with Johnson Controls Security policies, procedures, products, programs, and services.
• Take ownership of your territory by managing time, pipeline activity, and customer follow-up with consistency and accountability.
• Focus on the customer’s real security needs, remove barriers to progress, and position solutions that create value.
• Use candor, curiosity, and problem-solving to improve results every day and strengthen your approach.
• Collaborate with internal teams, customers, and Centers of Influence to build trust and win as one team.
• Maintain a professional presence with senior-level executives and communicate clearly in meetings, presentations, and follow-up.
• Use structured planning and disciplined follow-through to convert opportunities into long-term customer relationships.

Qualifications

• High school diploma or equivalent.
• Excellent oral, written, and presentation skills, including the ability to present to senior-level executives within customer and Johnson Controls Security organizations.
• At least 3 years of B2B service sales experience, preferably in Commercial Security Systems.
• Ability to work a full-time schedule.
• Availability for local travel.
• Valid driver’s license.

Nice to Have

• College degree.
• At least 5 years of success as a commercial sales representative in the security, IT, or other technology sales industry, with a consistent record of meeting and exceeding quota.

Why Join Us

Johnson Controls offers a competitive salary, paid vacation/holidays/sick time, and a comprehensive benefits package including 401(k), medical, dental, and vision coverage available on day one. You will also receive extensive product and on-the-job/cross-training opportunities, a collaborative team environment, and dedication to safety through our Zero Harm policy. The hiring salary range for this role is $55,000 to $80,000, and the position also includes a competitive Sales Incentive Plan based on volume and margin on a project, quarterly, and annual basis.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.