Commercial Sales Manager - Emergency Services

reladynecareersplus; Jacksonville (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

401(k) match

PTO & sick time

Career growth

Job summary

RelaDyne is seeking a Commercial Sales Manager – Emergency Services to lead sales strategy and business development for our emergency response and specialty services. You will drive revenue growth, expand market share, and develop a high-performing team focused on emergency fuel delivery, disaster response, backup power, environmental services, and other critical solutions.

You will recruit and coach a top-tier sales force, nurture executive-level relationships, and collaborate with Operations,

Qualifications

• Bachelor’s degree preferred; equivalent experience considered.
• 5+ years of progressive sales leadership experience
• Proven success leading sales teams and achieving revenue and profitability objectives.
• Strong understanding of emergency response, fuel supply continuity, disaster recovery, critical infrastructure, or related services.
• Experience with CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Sage CRM, or similar systems.
• Proficiency with Microsoft Office, including Excel, PowerPoint, and Teams.
• Experience with Power BI or other sales analytics tools.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to lead effectively in a matrixed organization and collaborate across departments.

Responsibilities

• Lead and execute regional and national sales strategies to grow RelaDyne's Emergency Services business.
• Recruit, develop, coach, and retain a high-performing sales team.
• Drive new customer acquisition, account expansion, cross-selling, and customer retention.
• Develop relationships with key customers and strategic partners at the executive level.
• Identify and pursue opportunities across healthcare, utilities, telecommunications, data centers, transportation, municipalities, government, manufacturing, and commercial facilities.
• Participate in customer presentations, contract negotiations, bids, proposals, and major account strategies.
• Develop strategies to strengthen customer satisfaction, retention, and long-term partnerships.
• Establish clear sales expectations and hold team members accountable for revenue, margin, gross profit, and customer acquisition goals.
• Conduct regular coaching, training, and joint sales calls.
• Mentor sales team members on consultative selling, emergency preparedness, contract management, and solution-based sales.
• Provide ongoing performance feedback and conduct annual performance reviews.
• Address performance issues and develop improvement plans when necessary.
• Partner with Operations to ensure sales commitments align with service capabilities, resources, and emergency response readiness.
• Collaborate with Marketing, Pricing, Procurement, Logistics, and other departments to support growth and profitability.
• Assist customers with emergency response and preparedness planning.
• Help develop standardized proposals, contracts, sales processes, and emergency response service agreements.
• Develop sales forecasts, pipeline reports, territory plans, and performance metrics.
• Monitor market trends, competitive activity, and emerging customer needs.
• Analyze revenue, margin, profitability, customer retention, and service utilization.
• Ensure accurate CRM usage, opportunity tracking, and pipeline management.
• Present business reviews, forecasts, and growth strategies to executive leadership.
• Manage performance against sales, margin, gross profit, and expense objectives.
• Support annual budgeting, sales planning, territory alignment, pricing, and profitability initiatives.
• Represent RelaDyne professionally at customer meetings, industry events, conferences, and emergency preparedness organizations.
• Travel as needed to support customers, sales activities, and team leadership.
• Be available to work extended hours during emergency response events, natural disasters, customer outages, and other critical situations.

Skills

Communication skills

Presentation skills

Negotiation

Relationship building

Analytical thinking

Organizational skills

Problem solving

Leadership

Multi-priority management

Education

Bachelor's degree in Business/Marketing/Management

Tools

Salesforce

Microsoft Dynamics

HubSpot

Sage CRM

Power BI

Excel

PowerPoint

Teams

Job description

RelaDyne is the nation’s leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We’re more than just a distributor; we’re a team dedicated to innovation, service excellence, and lasting customer relationships.

RelaDyne is seeking an experienced Commercial Sales Manager – Emergency Services to lead sales strategy and business development for our growing emergency response and specialty services business.

This role is responsible for driving revenue growth, expanding market share, strengthening customer relationships, and developing a high-performing sales team focused on emergency fuel delivery, disaster response, backup power, environmental services, and other critical emergency solutions.

Key Responsibilities

Sales Leadership & Business Development

• Lead and execute regional and national sales strategies to grow RelaDyne's Emergency Services business.
• Recruit, develop, coach, and retain a high-performing sales team.
• Drive new customer acquisition, account expansion, cross-selling, and customer retention.
• Develop relationships with key customers and strategic partners at the executive level.
• Identify and pursue opportunities across healthcare, utilities, telecommunications, data centers, transportation, municipalities, government, manufacturing, and commercial facilities.
• Participate in customer presentations, contract negotiations, bids, proposals, and major account strategies.
• Develop strategies to strengthen customer satisfaction, retention, and long-term partnerships.

Team Leadership & Performance

• Establish clear sales expectations and hold team members accountable for revenue, margin, gross profit, and customer acquisition goals.
• Conduct regular coaching, training, and joint sales calls.
• Mentor sales team members on consultative selling, emergency preparedness, contract management, and solution-based sales.
• Provide ongoing performance feedback and conduct annual performance reviews.
• Address performance issues and develop improvement plans when necessary.

Operations & Strategic Collaboration

• Partner with Operations to ensure sales commitments align with service capabilities, resources, and emergency response readiness.
• Collaborate with Marketing, Pricing, Procurement, Logistics, and other departments to support growth and profitability.
• Assist customers with emergency response and preparedness planning.
• Help develop standardized proposals, contracts, sales processes, and emergency response service agreements.

Sales Analytics & Financial Management

• Develop sales forecasts, pipeline reports, territory plans, and performance metrics.
• Monitor market trends, competitive activity, and emerging customer needs.
• Analyze revenue, margin, profitability, customer retention, and service utilization.
• Ensure accurate CRM usage, opportunity tracking, and pipeline management.
• Present business reviews, forecasts, and growth strategies to executive leadership.
• Manage performance against sales, margin, gross profit, and expense objectives.
• Support annual budgeting, sales planning, territory alignment, pricing, and profitability initiatives.

Emergency Response & Other Responsibilities

• Represent RelaDyne professionally at customer meetings, industry events, conferences, and emergency preparedness organizations.
• Support mergers, acquisitions, integration activities, and other corporate initiatives as assigned.
• Travel as needed to support customers, sales activities, and team leadership.
• Be available to work extended hours during emergency response events, natural disasters, customer outages, and other critical situations.

Qualifications

• Bachelor's degree in Business, Marketing, Management, or a related field preferred; equivalent experience will be considered.
• 5+ years of progressive sales leadership experience, preferably in emergency services, industrial services, fuel distribution, energy, power generation, environmental services, logistics, or a related industry.
• Proven success leading sales teams and achieving revenue and profitability objectives.
• Strong understanding of emergency response, fuel supply continuity, disaster recovery, critical infrastructure, or related services.
• Demonstrated ability to develop strategic customer relationships and negotiate complex service agreements.
• Strong financial and business acumen, including the ability to understand revenue, margin, profitability, and performance metrics.
• Experience with CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, Sage CRM, or similar systems.
• Proficiency with Microsoft Office, including Excel, PowerPoint, and Teams.
• Experience with Power BI or other sales analytics tools preferred.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to lead effectively in a matrixed organization and collaborate across departments.
• Ability to manage multiple priorities and adapt quickly in a fast-paced environment, particularly during emergency events.

Why RelaDyne?

• Competitive pay
• Comprehensive benefits package, including medical, dental, and life insurance
• 401(k) with company match
• Generous PTO and sick time
• Career growth opportunities with a company that invests in its people

At RelaDyne, you’ll find more than just a job—you’ll build a career with a company that values people, teamwork, and growth.

Safety-Sensitive Position Notice:

This position is designated as safety sensitive. Employment is contingent upon the successful completion of all required pre-employment screenings, which may include a background check, drug and alcohol screening, and any other evaluations required by law or company policy.

Know Your Rights: Workplace Discrimination is Illegal – (click for more information)

Equal Opportunity Employer/Disability/Protected Veteran

RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.

RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources at [e-mail]