Commercial Sales & Logistics Specialist

AutoZone, Inc.; Muskegon (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) with company match and Stock/Pu

Stock Purchase Plan

AutoZone discount

Paid time off

Job summary

AutoZone, Inc. is seeking a Commercial Specialist in the United States to drive WOW! customer service, support commercial sales, and coordinate logistics for order fulfillment and delivery. The role blends customer service, sales support, and operations, with opportunities to lead within the department.

You will engage in product selection guidance, billing accuracy, and relationship-building with commercial customers, while upholding safety and company procedures in a fast-paced environment.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business throughout bound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Billing processes

Delivery coordination

Spanish and English

Tools

AutoZone systems

Billing systems

Inventory management

Delivery tracking

Vehicle maintenance knowledge

Job description

AutoZone, Inc. is seeking a Commercial Specialist in the United States to drive WOW! customer service, support commercial sales, and coordinate logistics for order fulfillment and delivery. The role blends customer service, sales support, and operations, with opportunities to lead within the department.

You will engage in product selection guidance, billing accuracy, and relationship-building with commercial customers, while upholding safety and company procedures in a fast-paced environment.