Commercial Sales & Logistics Lead

AutoZone; Roanoke (VA); On-site; USD 42,000 - 56,000; Full time

Job summary

AutoZone Roanoke is seeking a Commercial Specialist to support commercial sales, service operations, and logistics coordination. You will enhance WOW customer service, drive sales, and ensure accurate order fulfillment and timely deliveries.

You will engage in product selection, billing accuracy, and relationship-building visits, while promoting safe practices and efficient operations. Experience in commercial sales and automotive retail is a plus, with bilingual communication being valued.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing

Delivery processes

Safety compliance

Valid driver’s license

Tools

AutoZone systems

Job description

AutoZone Roanoke is seeking a Commercial Specialist to support commercial sales, service operations, and logistics coordination. You will enhance WOW customer service, drive sales, and ensure accurate order fulfillment and timely deliveries.

You will engage in product selection, billing accuracy, and relationship-building visits, while promoting safe practices and efficient operations. Experience in commercial sales and automotive retail is a plus, with bilingual communication being valued.