Commercial Sales Lead: Customer Service & Logistics

AutoZone; Covington (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

AutoZone in Covington, GA seeks a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

You will assist commercial customers with product selection, manage orders, and help maintain billing accuracy while upholding safety and company procedures.

Qualifications

• Experience in commercial sales or automotive retail.
• Familiarity with AutoZone systems and procedures.
• Bilingual communications in English and Spanish is a plus.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through in-bound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing processes

Inventory management

Delivery coordination

Safety/compliance

Driver's license

Job description

AutoZone in Covington, GA seeks a Commercial Specialist to drive WOW customer service, grow commercial sales, and ensure smooth order fulfillment and delivery. The role blends customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department.

You will assist commercial customers with product selection, manage orders, and help maintain billing accuracy while upholding safety and company procedures.