Commercial Roofing Field Training & QA Technician

IKO Industries; Illinois; Hybrid; USD 81,000 - 99,000; Full time

Benefits offered by this job

Competitive compensation

Dental/Vision/Medical benefits

Life Insurance

Health Spending Account

Employee Support and Mental Wellness

401k

Job summary

IKO Industries Ltd. is seeking a Field Services Technician to train new technicians in on-roof quality inspections and contractor training, while serving as liaison with the contractor community to ensure quality workmanship on warrantied installations.

Initial focus is on training, education, and certification of IKO contractors. You will report to the Technical Manager and travel within the designated territory to perform inspections and provide hands-on product training.

Qualifications

• 3+ years direct hands-on experience in commercial roofing.
• Extensive experience in training single-ply roofing techniques (TPO and PVC).
• Experience with quality assurance and roof inspections with roofing contractor.
• Ability to read technical roofing documentation/specifications.
• Willingness to travel within territory and occasional nights/weekends.

Responsibilities

• Train and educate new Field Service Technicians in on-roof inspections and in-shop contractor training sessions.
• Report to the Technical Manager, Single Ply Systems, regarding performance and progress of trainees.
• Liaise with the commercial contracting community and perform quality assurance inspections of ongoing and completed commercial roofing jobs.
• Prepare and conduct both theory and hands-on commercial product training for existing and potential Registered Contractors.
• Produce written inspection and quality assurance reports for internal and external customers.
• Work with contracting community and distribution network on product education and promotion.
• Conduct warranty claims investigations when appropriate.
• Attend and participate in association events to promote IKO Commercial products.
• Attend internal meetings, functions and company provided training as required.
• Adhere to Health and Safety policies as well as IKO Vehicle policies.
• Any other responsibilities as assigned.

Skills

Field training

Quality inspections

Roof inspections

Single-ply roofing

Contractor training

Communication skills

Travel readiness

Job description

IKO Industries Ltd. is seeking a Field Services Technician to train new technicians in on-roof quality inspections and contractor training, while serving as liaison with the contractor community to ensure quality workmanship on warrantied installations.

Initial focus is on training, education, and certification of IKO contractors. You will report to the Technical Manager and travel within the designated territory to perform inspections and provide hands-on product training.