Commercial Revenue Architect - Industry Expansion

Gong; United States; Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Wellbeing Fund and wellness stipend

Mental Health benefits with therapy/co

401(k) program

Education & learning stipend

Flexible vacation time

Paid parental leave

Recharge days

Work from home stipend

Job summary

Gong is seeking a Commercial Revenue Architect to partner with senior GTM leaders and transform how revenue runs with Gong’s AI Operating System. You’ll design and implement tailored revenue strategies, diagnose blockers, and craft AI-enabled workflow models that align with each client’s revenue process.

Your work will focus on adoption, change management, and measurable value realization across a portfolio of accounts, including renewals and expansions. This role is based in Gong's U.S.

Qualifications

• 1–3+ years in a client-facing, delivery, or consulting role requiring structured problem-solving and process or workflow design.
• You are currently located in one of Gong's hub locations (SF, SLC, ATX, CHI, or NYC).
• Strong structured problem-solving skills, with exposure to how transformation initiatives are scoped and delivered.
• Track record engaging stakeholders and contributing to value/ROI conversations, with growing comfort speaking to business priorities beyond product usage.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM executives to co-design and execute tailored revenue strategies, modernizing how commercial accounts sell, forecast, and optimize their go-to-market engine through Gong’s AI OS.
• Diagnostic Scoping & Discovery: Work with revenue leaders to pinpoint what's really slowing them down, turn it into a clear plan for change and obtain executive alignment.
• Workflow Architecture & Solution Design: Analyze current-state sales workflows and engineer tailored, AI-driven operational models, aligning Gong’s conversation and deal intelligence capabilities directly to the customer’s unique revenue process.
• Adoption & Strategic Change Management: Serve as a trusted advisor to help executive adoption initiatives that drive behavior change in how customers sell, embedding Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes for your book of accounts
• Renewal and Expansion Management: Own the renewal execution and credit consumption for a portfolio of commercial accounts
• Cross-Functional Collaboration: Partner with internal teams to remove barriers to your accounts' transformation work.

Skills

Client-facing

Consulting

Problem-solving

Workflow design

Stakeholder engagement

ROI discussions

Job description

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Commercial Revenue Architects at Gong are strategic partners to our customers, focused on transforming how they sell and run revenue through Gong's AI Operating System. You'll your consultative approach to guide operational teams to architect workflows, accelerate adoption, and realize business results across the entire revenue lifecycle — not by driving product usage, but by changing how revenue actually gets done. Your success is measured by the business transformation outcomes you help customers achieve — improvements to how they run and sell revenue, quantifiable value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM executives to co-design and execute tailored revenue strategies, modernizing how commercial accounts sell, forecast, and optimize their go-to-market engine through Gong’s AI OS.
• Diagnostic Scoping & Discovery: Work with revenue leaders to pinpoint what's really slowing them down, turn it into a clear plan for change and obtain executive alignment.
• Workflow Architecture & Solution Design: Analyze current-state sales workflows and engineer tailored, AI-driven operational models, aligning Gong’s conversation and deal intelligence capabilities directly to the customer’s unique revenue process.
• Adoption & Strategic Change Management: Serve as a trusted advisor to help executive adoption initiatives that drive behavior change in how customers sell, embedding Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes for your book of accounts
• Renewal and Expansion Management: Own the renewal execution and credit consumption for a portfolio of commercial accounts
• Cross-Functional Collaboration: Partner with internal teams to remove barriers to your accounts' transformation work.

QUALIFICATIONS

• 1–3+ years in a client-facing, delivery, or consulting role requiring structured problem-solving and process or workflow design
• You are currently located in one of Gong's hub locations (SF, SLC, ATX, CHI, or NYC)
• Strong structured problem-solving skills, with exposure to how transformation initiatives are scoped and delivered
• Track record engaging stakeholders and contributing to value/ROI conversations, with growing comfort speaking to business priorities beyond product usage.

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.
• The annual salary hiring range for this position is $90,000 - $110,000 USD.
• Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location.
• At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations.
• The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits.
• Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.