Commercial Relationship Manager - Multifamily Restoration Services

BDA; Charlotte (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company Vehicle

Gas Card

Full Benefits

Medical, Dental, and Vision Insurance

Life Insurance

401(k) with Company Match

Unlimited PTO

Paid Holidays

Company Laptop & Phone

Job summary

RestorePro is seeking a Commercial Relationship Manager – Multifamily Restoration Services in the Greater Charlotte Metro. This field-based outside sales role focuses on building relationships with property managers, regional managers, and ownership groups to grow the business after water losses.

You’ll meet decision-makers in person, prospect new multifamily and commercial accounts, partner with trade pros, and participate in networking events.

Qualifications

• 3–5 years of property or community management experience in multifamily housing.
• Comfort meeting face-to-face with property-level and regional decision-makers.
• Strong organization and CRM discipline.
• Independent management of a field territory without close supervision.

Responsibilities

• Meet property managers, regional managers, and facility directors in person.
• Prospect new multifamily and commercial accounts and introduce RestorePro in person.
• Build relationships with ownership and management groups.
• Partner with plumbers, HVAC contractors, and other trades who encounter property losses.
• Lead emergency response planning meetings before a loss occurs.
• Attend apartment association and networking events.
• Follow up consistently and manage opportunities in CRM.
• Work with operations when a relationship becomes an active project.

Skills

Outside sales

Relationship building

CRM discipline

Face-to-face meetings

Tools

CRM software

Job description

Commercial Relationship Manager – Multifamily Restoration Services

Greater Charlotte Metro | Field-Based Outside Sales

$65,000–$75,000 Base Salary + Uncapped Commission

Six-Figure Income Potential

Company Vehicle + Gas Card + Full Benefits

You've Run the Community. Now Grow a Market.

If you've managed a multifamily property through a major water loss, you know the call nobody wants to make — and you know exactly what separates a restoration company that takes control from one that adds to the chaos.

RestorePro is looking for property and community management professionals who want to take that firsthand knowledge into a field-based sales career, building relationships across Greater Charlotte's multifamily and commercial property market.

You already know how this buyer thinks. That's the hardest part to teach.

Why Community Managers Sell This Well

You've sat on the buying side of this decision. You know who gets the call when something goes wrong, what a property manager needs to hear in the first ten minutes, and what ownership expects afterward.

You already speak the language of property managers, regional managers, and ownership groups — because you've worked alongside them. That credibility is hard to fake and slow to build from outside the industry.

What the Job Looks Like

This is a field-based business development and outside sales role. You'll spend your days out in the market rather than inside a single property:

• Meeting property managers, regional managers, and facility directors face-to-face
• Prospecting new multifamily and commercial accounts and introducing RestorePro in person
• Building relationships with ownership and management groups
• Partnering with plumbers, HVAC contractors, and other trade professionals who encounter property losses
• Leading emergency response planning meetings before a loss occurs
• Attending apartment association, commercial real estate, and networking events
• Following up consistently and managing opportunities in CRM
• Working with operations when a relationship becomes an active project

You won't succeed waiting for the phone to ring. You'll have training, coaching, and operational support behind you — and you'll still be expected to prospect, open doors, and produce results.

What Success Looks Like

• A growing network of referral partners and multifamily decision-makers who know your name
• Consistent, qualified face-to-face meetings
• A healthy, measurable pipeline in CRM
• Revenue growth from the relationships you build
• RestorePro as the first call when a property has a loss

Why RestorePro

RestorePro has served the Greater Charlotte Metro area since 1998 and has completed tens of thousands of restoration projects. When you bring a property manager a recommendation, you're backing it with an established company — with operations, marketing, and leadership behind it.

The Background We Require

This role is built around people who have run multifamily communities, so that experience is required.

Required

• 3–5 years of property management or community management experience in multifamily housing
• Comfort meeting face-to-face with property-level and regional decision-makers
• Strong organization and CRM discipline
• The independence to manage a field territory without close supervision

Ideal

• 2+ years of B2B outside sales or business development experience
• A track record of opening new accounts and earning trust with decision-makers
• Experience selling to or serving apartment communities — in areas such as pest control, parking lot services, landscaping and grounds maintenance, janitorial, fire safety and fire extinguishers, B2B plumbing or roofing, flooring, painting, or turn/make-ready services, amenity or appliance supply, multifamily software or PropTech, waste management, security and access control, or renters insurance

Restoration experience is not required. We can teach restoration.

Compensation & Benefits

• $65,000–$75,000 Base Salary
• Uncapped Commission
• Six-Figure Income Potential
• Company Vehicle
• Gas Card
• Medical, Dental, and Vision Insurance
• Life Insurance
• HSA/FSA Options
• 401(k) with Company Match
• Unlimited PTO
• Paid Holidays
• Company Laptop & Phone