Commercial Relationship Manager II

First Interstate Bank; Marshalltown (IA); On-site; USD 75,000 - 100,000; Full time

Job summary

First Interstate Bank is looking for a Commercial Relationship Manager in Marshalltown, Iowa. This intermediate level position involves business development and supporting senior bankers in portfolio management. The role drives shareholder value and manages a loan portfolio between $20MM to $50MM.

The ideal candidate will have a Bachelor's degree, strong commercial lending knowledge, and at least 4-6 years of experience. Responsibilities include achieving growth goals, developing new business, and maintaining client relationships.

Qualifications

• 4-6 years experience in commercial lending or credit underwriting.
• Strong knowledge of commercial lending policies and procedures.
• Ability to manage customer relationships effectively.

Responsibilities

• Achieves individual annual production and growth goals.
• Initiates and develops new business through outside activities.
• Ensures ongoing contact with new clients.

Skills

Advanced credit analysis

Commercial underwriting

Microsoft Word

Microsoft Excel

Presentation skills

Ability to analyze financial reports

Strong communication skills

Education

Bachelor's Degree in Business, Finance, or related field

Tools

Microsoft Outlook

PowerPoint

Job description

SUMMARY

The Commercial Relationship Manager serves as an intermediate level commercial banking position with functionality ranging from business development using a small business platform to supporting senior bankers as an apprentice relative to portfolio management and experience with complex credit functions. This role drives shareholder value through a collaborative effort to generate quality earnings through interest income growth, via maintaining margin and credit quality, and non-interest income through collaboration with business partners while simultaneously understanding the importance of expense control. This position maintains an average loan portfolio size of at least $20MM and up to $50MM, manages at least 50 bank relationships, and generates at least $1.1MM in revenue for the bank.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Achieves individual annual production and growth goals for loan, deposits and fees to ensure the bank meets its overall financial targets and conforms to credit terms.
• Initiates and develops new business through outside business development activities.
• Ensures ongoing contact with new clients to enhance client’s experience with First Interstate Bank.
• Develops a comprehensive understanding of the client’s needs based on the review and analysis of personal bank business financial data gathered through relationship reviews and personal meetings.
• Uses internal customer sourcing software to generate leads, track activities and make referrals to requisite business partners and bankers.
• Actively participates in community organizations to source business development opportunities and demonstrates First Interstate Bank’s commitment to the communities we serve.
• Builds client and prospect referral pipeline via identification and development of internal and external center of influence.
• Develops and maintains an in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
• Proactively promotes bank products and services and keeps clients informed of all the financial solutions First Interstate Bank has to meet their needs.
• Assembles cross‑functional team to respond to customer requests when not able to address requests personally.
• Recognizes when and how to bring in teams of experts, as well as identify cross‑sell opportunities.
• Analyzes credit to determine the ability of clients to qualify for borrowing requirements.
• Assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities; assures accurate risk assessment of assigned portfolio.
• Maintains follow up on existing loans to ensure compliance with internal procedures and other required terms.
• Researches and studies industrial, commercial, economic and financial situations relating to existing and new business.
• Maintains compliance with all bank regulations for assigned job function and applies to designated job responsibilities, which includes keeping up to date on regulation changes and following all Bank policies, procedures and compliance regulations and completes all required annual training.
• Actively engages, demonstrates and fosters the First Interstate Bank Mission, Vision and Values by executing the Service Commitments.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS & ABILITIES

• Exhibits advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Possesses strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Demonstrates understanding of the bank’s risk‑rating system, credit products, and underwriting policies; has working knowledge of structuring credit products for small and medium‑sized businesses across diverse industries.
• Demonstrates proficient written and verbal communication skills, including strong presentation abilities.
• Works effectively with individuals and teams across the organization to manage customer relationships.
• Proficient with Microsoft Word, Excel, and Outlook; PowerPoint experience is beneficial.
• Displays initiative and sound judgment.
• Ability to prioritize tasks and remain adaptable under pressure.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret a wide range of technical instructions presented in mathematical or diagram form and to work with abstract and concrete variables.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in Business, Finance, or related field required. 4-6 years experience in commercial lending, commercial credit underwriting, or the equivalent combination of education and experience required.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Dexterity of hands/fingers to operate computer keyboard and mouse; frequently sitting; frequently standing; occasionally high noise level; moderate. Typical work hours are Monday through Friday, 8 AM to 5 PM. Regular and predictable attendance required. Travel required as needed.

EEO STATEMENT

First Interstate Bank is an equal opportunity employer committed to a diverse workforce and a barrier‑free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition or any other characteristics protected by law.

PRE‑EMPLOYMENT REQUIREMENTS

All applicants must pass pre‑employment screenings, including a background check. First Interstate BancSystem participates in E‑Verify, which will require new employees to verify their identity and employment eligibility through the internet‑based system.