Commercial Refrigeration Technician- Travel

Refrigeration Design and Service, Inc.; Raleigh (NC); On-site; USD 45,000 - 85,000; Full time

Job summary

A leading company in commercial refrigeration is seeking a Commercial Refrigeration Technician for travel roles. This position involves performing maintenance on industrial refrigeration systems and building long-term client relationships through excellent customer support. Candidates should have a technical background in refrigeration and relevant certifications to thrive in a fast-paced environment. The role offers a competitive salary range, comprehensive benefits, and opportunities for career growth.

Benefits

Healthcare benefits on Day 1

Employer matched 401(k) saving plan

Generous paid holiday schedule

Tuition Reimbursement

Qualifications

• Customer service skills required for client interaction.
• High School Diploma and technical certification necessary.
• EPA certification and OSHA 10 hour certification required.

Responsibilities

• Perform scheduled and contract maintenance on refrigeration systems.
• Assist with equipment installations and start-up at client facilities.
• Prepare service reports for follow-up actions.

Skills

Customer Service

Refrigeration Systems Knowledge

Mechanical Skills

Education

High School Diploma

Technical/trade school certificate in refrigeration

EPA certification

Tools

Tablet-based service ticket software

Forklift truck operations training

Job description

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Description

Service technician who performs scheduled and contract light industrial/heavy commercial refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial/light industrial customers include cold storage facilities, distribution centers, warehouses, and small processing facilities.

Department: RD&S

Employment Type: Full Time

Location: Raleigh, NC

Description

Service technician who performs scheduled and contract light industrial/heavy commercial refrigeration system maintenance at client facilities. Assists with industrial refrigeration system/equipment installations and equipment start-up / commissioning at client facilities. Works closely with RD&S service coordinators and sales staff to develop long-term client relationships. Prepares recommendations for client facility service / equipment replacement based on service visit. Commercial/light industrial customers include cold storage facilities, distribution centers, warehouses, and small processing facilities.

Key Responsibilities

• Executes routine maintenance, contractual planned maintenance contract work, and emergency service work independently or with apprentice assistance.
• Completes service reports for planned service and maintenance contracts as necessary for Service Supervisor and Coordinator follow-up action.
• Support customers with troubleshooting their ammonia and synthetic industrial refrigeration systems, including mechanical and control system operation.
• Mechanically and electrically service refrigerant compressors, condensers, air units, and other system components and/or assemblies.
• Ability to work with tablet-based service ticket software system to complete service tasks assigned in daily Work Orders (WO).
• Prepare and submit all time / Work Order reports daily, including accurate notes/reporting of follow-up needs and new materials required for follow-up work.
• Ensure Service Coordinator has proper information to complete Work Orders for client billing in an accurate and timely manner, including all receipts for chargeable or reimbursable expenses for the Work Order.
• Communicate with Service Supervisors and Service Managers to resolve open issues at customer sites in a timely manner.
• Be dignified, courteous, clean and in RD&S provided apparel when working in / at client facilities or when otherwise interacting with the clients.
• Maintain current licenses required to perform the specified service.
• Perform other duties as required by service leads and service manager.
• Lead the effort to develop and maintain a professional work environment based on the Kelvin Group core values of Safety, Integrity, Teamwork, Respect, and Excellence.
  
  

Skills, Knowledge and Expertise

• High School Diploma
• Technical/trade school certificate in refrigeration. Advanced education within the RETA certification 1 through 4 and IR 1-19/ CR 1-20 modules.
• Advanced OEM training for equipment start-up and service.
• Must complete all required safety and equipment training to perform the services RD&S offers to clients.
• Must possess excellent customer service skills and have a strong drive to learn and grow in the refrigeration service field.
• Up to 100% travel throughout the mid-Atlantic region required - Virginia to Georgia.
• Trained/certified to operate a lull, scissor lift and forklift truck.
• EPA certification is required.
• OSHA 10 hour certification will be provided.
• Ammonia awareness and HAZWOPER training required
• A valid driver’s license is required.
  
  

Benefits

• Eligible for healthcare benefits on Day 1 of employment:
• Medical, dental, vision, and prescription drug coverage
• Flexible Spending Account (FSA), Dependent Care Spending Account (DCSA)
• Health Savings Account (HSA)
• Company-paid Life Insurance; Supplemental Employee, Spouse, and Dependent Life
• Accident Hospital Indemnity
• Company-paid Short and Long-term Disability Insurance
• Pet Insurance
• Employer matched 401(k) saving plan (with Roth option)
• Weekly paycheck
• Quality work vehicles, tools, and uniforms
• Generous paid holiday schedule (11 days per year)
• Paid time off (vacation + sick time)
• Access to Kelvin Knowledge Center, Kelvin University, and other learning & development programs
• Voice of the Field program
• Employee Referral Bonus Program
• Tuition Reimbursement
• Industry-low turnover!
  

EOE – Disability/Veterans

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Construction

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