Commercial Property Admin & Tenant Services Specialist

Wellington Management, Inc.; Saint Paul (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Educational Assistance

Professional Development

Job summary

Wellington Management, Inc. is seeking a Commercial Customer Service/Property Administrator to join our team in St. Paul.

You will collaborate with property managers, accountants, engineers, vendors and maintenance staff to deliver responsive service to tenants and owners. The role focuses on managing work orders, coordinating vendor quotes, preparing tenant communications, and supporting the accounting team.

Qualifications

• 3-5 years of customer service or administrative experience.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Strong written and verbal communication skills.
• Excellent organization and ability to manage multiple priorities.

Responsibilities

• Respond promptly and professionally to tenant phone calls, emails, and service requests.
• Enter and assign work orders through the company’s work order management system.
• Coordinate vendor quotes and facilitate approved work between tenants and vendors.
• Keep tenants informed about work order status and timelines.
• Prepare and distribute tenant communications and welcome packets.
• Generate weekly work order reports for maintenance and accounting teams.

Skills

Customer service

Administrative support

Microsoft Office

Detail oriented

Tools

Work order software

Property management software

Job description

Wellington Management, Inc. is seeking a Commercial Customer Service/Property Administrator to join our team in St. Paul.

You will collaborate with property managers, accountants, engineers, vendors and maintenance staff to deliver responsive service to tenants and owners. The role focuses on managing work orders, coordinating vendor quotes, preparing tenant communications, and supporting the accounting team.