Commercial Project Manager, Professional Services, Owners

Procore Technologies, Inc.; Austin (TX); Remote; USD 74,000 - 103,000; Full time

Job summary

Procore Technologies is seeking a Commercial Project Manager to enhance client relationships and lead software implementations. This role focuses on training, support, and ensuring customer success while collaborating across teams to optimize product adoption. Ideal candidates have extensive project management experience in a SaaS environment.

Benefits

Generous paid time off

Healthcare coverage

Career enrichment and development programs

Qualifications

• 5+ years of experience in project administration or management.
• Experience in managing SaaS implementations including client onboarding.
• Strong communication and relationship management skills.

Responsibilities

• Transform new clients into Procore experts through training and support.
• Ensure highest level of service and support for Procore's clients.
• Collaborate with team members to develop best practices.

Skills

Project Management

Client Relationship Management

SaaS Implementation

Training and Development

Communication

Job description

Job Description

We’re looking for a Commercial Project Manager to create the foundation for long lasting partnerships with our clients by helping them onboard and grow with Procore. In this role, you’ll leverage a consultative approach to manage software implementations, conduct trainings, and increase product adoption. You’ll play an instrumental role developing roll-out strategies and executing the implementation and onboarding of new Commercial Businesses. To be successful in this role, you'll leverage your innovation and creative mindset and show a genuine curiosity in your client’s business, enabling you to identify unique solutions that drive value and foster strong partnerships while adapting to their evolving needs.

While our Project Management team works closely with all levels of our organization, including our sales team, this position does not include any direct selling-related tasks or activities. Our Project Management team is solely focused on ensuring Procore's clients are well supported, educated, and fully adopted on our platform.

This position reports to the Manager, Project Management, and can be based remotely from any US location. We’re looking for someone to join us immediately.

What you’ll do:

• Take new clients and transform them into Procore experts and evangelists through training (in person and remote via screen sharing software), support, and relationship management

• Provide the highest level of service and support to Procore’s clients through diligent communication

• Communicate with fellow team members (mentoring and asking questions) via instant messaging, email, phone, and face to face meetings

• Collaborate with all levels of the Procore organization to develop best practices, connect clients with Product Managers and Marketing to further client success and Procore’s evolution as a market leader

• Complete immersion and mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices

What we’re looking for:

• 5+ years of experience in project administration or management

• Previously managed implementation of SaaS software platforms including onboarding, training, and new client relationships is a plus

• Understanding of complex web and mobile applications utilized for documentation management, project management, or similar

• Construction or Commercial Real Estate pros looking to transition into a fast paced software company

• Procore experience is a plus

• Must be technology evangelists and promoters of modernizing the Construction industry

• Travel up to 10%

Additional Information

Base Pay Range $74,800 - $102,850 plus commission for an estimated on-target earnings of $88,000 - $121,000. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.