Commercial Processing Specialist 2

Socket.dev; Albuquerque (NM); On-site; USD 50,000 - 65,000; Full time

Job summary

Socket.dev in Albuquerque, NM seeks an experienced Commercial Processing Specialist to support lenders in managing member business relationships, including loans and related services.

You will handle loan documentation, order title policies, appraisals and UCC filings, ensure regulatory compliance, and coordinate with other departments to deliver excellent member service.

Qualifications

• Minimum two years’ experience working with business deposits and lending, including servicing and processing of business loans with UCC filing and construction loans.
• Bachelor’s degree or certification in business, banking, or finance or more than 2 years of related experience.
• Prolonged periods of sitting at a desk and computer work; ability to lift up to 5 pounds.

Responsibilities

• Assist commercial lenders in managing member business relationships.
• Initiate and process complex loan requests, collect applicant data and input into loan systems.
• Order title policies, appraisals, UCC reports, and other originations documents.
• Close non-complex loans and maintain business loan files for compliance.
• Ensure audit and security policies are followed and coordinate with other departments.
• Handle business account transactions, loan payments/advances and payoff calculations.

Skills

Interpersonal skills

Negotiation

Organizational skills

MS Office

IT aptitude

Analytical skills

Education

Bachelor’s degree in business/banking/finance

Job description

Description

Job Summary

Assist commercial lenders in managing member business relationships including loans, deposits and other related services.

Essential Job Duties

• Initiate the generation of documentation for both complex and non-complex business loans and ensure that such loans comply with all applicable rules and regulations.
• Initiate complex loan request process; obtain applicant data and all pertinent codes and input into loan software system. Order title policies, appraisals, UCC reports, and other documents needed to originate business loans.
• Confirm that insurance and titles are received and maintained, and that all documentation is complete.
• In the Supervisor’s absence, perform pre-closing and post-closing reviews of all approved business loans.
• Review complex loan origination and closing documents to verify accuracy of loan payments and loan values, and to ensure that the loans comply with SLFCU guidelines.
• Close non-complex loans.
• Set up and maintain business loan files for documentation and compliance, title work and UCC filings.
• Ensure all audit and security policies and procedures are followed in accordance with Credit Union policy and federal regulations.
• Effectively coordinate efforts with other Credit Union departments to ensure quality and timely member service.
• Handle various transactions on business member accounts, including the audit and verification of account information input into system, processing business loan payments/advances, and calculating loan payoff amounts.
• Use sales skills and tools to analyze and determine member needs with the intent of enhancing member retention and exploring additional sales opportunities.
• Recommend appropriate solutions (both consumer and business) in person and on the phone.
• Assist in the commercial appraisal bid and engagement process.
• Responsible for on-the-job training (OJT) for new Commercial Processing Specialist 1 & 2
• Process denied and withdrawn business loan applications.
• Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department.
• Assist the business lending team in identifying and resolving issues pertaining to business accounts and loans.
• Conduct account research as needed.
• Work with Accounting to clear general ledger accounts.
• May pull, create and distribute routine (to include month end) reports for management and applicable branches or departments and take action as needed.
• Compile both routine and atypical correspondence as needed.
• Assist in business development/calling efforts as requested by the commercial lenders.
• Post closing reviews of credit cards
• Closed loan audits
• Performs other duties as assigned.

Requirements

Required Skills/Abilities

• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
• Strong organizational skills in managing multiple initiatives.
• Strong analytical and problem-solving skills.

Knowledge

• Strong knowledge of related state and federal banking compliance regulations and other lending practices.
• Strong understanding and knowledge of business lending practices, loan documentation and loan servicing requirements, with demonstrated ability to apply that understanding to work produced.

Education and Experience

• Minimum two years’ experience working specifically with business deposits and lending, including servicing and processing of business loans with demonstrated experience with UCC filing and construction loans
• Minimum bachelor’s degree or certification in business, banking, or finance or more than 2 years of related experience.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 5 pounds at times.