Commercial Processing Specialist 2

Sunward Federal Credit Union; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

Sunward Federal Credit Union in Albuquerque, NM seeks a Commercial Processing Specialist 1 to assist commercial lenders in managing member business relationships, including loans and deposits.

You will initiate loan documentation, order appraisals and titles, ensure compliance with regulations, close loans, maintain files, and support the lending team to deliver a superior member experience.

Qualifications

• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Office applications; comfortable with technology.
• Strong analytical and problem-solving abilities.
• Knowledge of banking regulations and lending practices.

Responsibilities

• Initiate generation of documentation for complex and non-complex business loans and ensure compliance with applicable rules.
• Order title policies, appraisals, UCC reports, and other documents needed to originate business loans.
• Confirm insurance and titles are received and maintained; ensure documentation is complete.
• Perform pre-closing and post-closing reviews in the supervisor’s absence.
• Review loan documents to verify payments and values; ensure compliance with guidelines.
• Close non-complex loans and maintain business loan files for documentation and compliance.
• Coordinate with other departments to ensure quality and timely member service.
• Handle transactions on business member accounts and audit input data.

Skills

Interpersonal skills

Negotiation

Organizational skills

Microsoft Office

IT literacy

Multitasking

Analytical thinking

Problem solving

Education

Bachelor’s degree in business/finance

Certification in banking (preferred)

Tools

Microsoft Office

Job description

Job Summary

Assist commercial lenders in managing member business relationships including loans, deposits and other related services.

Essential Job Duties

• Initiate the generation of documentation for both complex and non-complex business loans and ensure that such loans comply with all applicable rules and regulations.
• Initiate complex loan request process; obtain applicant data and all pertinent codes and input into loan software system. Order title policies, appraisals, UCC reports, and other documents needed to originate business loans.
• Confirm that insurance and titles are received and maintained, and that all documentation is complete.
• In the Supervisor’s absence, perform pre-closing and post-closing reviews of all approved business loans.
• Review complex loan origination and closing documents to verify accuracy of loan payments and loan values, and to ensure that the loans comply with guidelines.
• Close non-complex loans.
• Set up and maintain business loan files for documentation and compliance, title work and UCC filings.
• Ensure all audit and security policies and procedures are followed in accordance with Credit Union policy and federal regulations.
• Effectively coordinate efforts with other Credit Union departments to ensure quality and timely member service.
• Handle various transactions on business member accounts, including the audit and verification of account information input into system, processing business loan payments/advances, and calculating loan payoff amounts.
• Use sales skills and tools to analyze and determine member needs with the intent of enhancing member retention and exploring additional sales opportunities.
• Recommend appropriate solutions (both consumer and business) in person and on the phone.
• Assist in the commercial appraisal bid and engagement process.
• Responsible for on-the-job training (OJT) for new Commercial Processing Specialist 1
• Process denied and withdrawn business loan applications.
• Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department.
• Assist the business lending team in identifying and resolving issues pertaining to business accounts and loans.
• Conduct account research as needed.
• Work with Accounting to clear general ledger accounts.
• May pull, create and distribute routine (to include month end) reports for management and applicable branches or departments and take action as needed.
• Compile both routine and atypical correspondence as needed.
• Assist in business development/calling efforts as requested by the commercial lenders.
• Post closing reviews of credit cards
• Closed loan audits
• Performs other duties as assigned.

Requirements

Required Skills/Abilities

• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
• Strong organizational skills in managing multiple initiatives.
• Strong analytical and problem-solving skills.

Knowledge

• Strong knowledge of related state and federal banking compliance regulations and other lending practices.
• Strong understanding and knowledge of business lending practices, loan documentation and loan servicing requirements, with demonstrated ability to apply that understanding to work produced.

Education and Experience

• Minimum two years’ experience working specifically with business deposits and lending, including servicing and processing of business loans with demonstrated experience with UCC filing and construction loans
• Minimum bachelor’s degree or certification in business, banking, or finance or more than 2 years of related experience.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 5 pounds at times.