Commercial Portfolio Assistant

Westmark-Credit-Union; Idaho Falls (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO & holidays

Health insurance

401k match

Tuition reimbursement

Employee assistance program

Job summary

Westmark Credit Union in Idaho Falls is seeking a Commercial Portfolio Assistant to support the Commercial Portfolio Administrator and lending team with portfolio monitoring, credit analysis preparation, and loan documentation.

This role ensures accurate records, ongoing loan reviews, covenant tracking, and timely follow-up to maintain credit quality across CRE, C&I loans. Excellent benefits and a community-focused workplace await.

Qualifications

• Associate degree or equivalent banking/credit union experience required.
• 1–3 years of banking, credit union operations, lending support or financial services preferred.
• Proficient in Microsoft Excel, including formulas and basic financial calculations.
• Basic understanding of financial statements (balance sheet, income statement, cash flow).
• Strong organizational skills with ability to manage multiple deadlines.
• Effective written and verbal communication skills.

Responsibilities

• Assist with periodic loan reviews by gathering financial statements, tax returns, and required borrower documentation.
• Support portfolio review processes by preparing loan files and updating internal tracking systems.
• Assist in tracking loan requirements, including covenants, insurance, taxes, appraisals, and reserve needs.
• Input and maintain borrower financial information and portfolio monitoring data.
• Prepare preliminary financial spreads using standardized financial analysis software.
• Monitor and follow up on outstanding documentation and compliance items.
• Prepare monthly and quarterly portfolio reports for senior leadership.
• Maintain organized digital loan files per policy and regulatory standards.
• Coordinate communication between Loan Officers, Analysts, and borrowers.
• Support new credit requests and loan renewals.
• Maintain knowledge of commercial lending policies and procedures.

Skills

Attention to detail

Organizational skills

Written & verbal communication

Time management

Education

Associate degree in business/finance/accounting or related field

Tools

Microsoft Excel

Job description

Description

Discover the Westmark Difference!!

Are you looking for a career? Do you want to be valued as an individual on a team? Do you want to learn, grow, and make a difference in your community? Westmark offers outstanding stability, a variety of career opportunities and exceptional work/life balance.

60 % of our employees have been part of the Westmark family for 5+ years.

71% of our employees who have been part of the Westmark family for one year or more have received at least one promotion.

85% of our managers were promoted from within the company.

Westmark has been in business since 1954 and has recently grown to over $1.6 billion in assets, 15 branches, and over 80,000 members!

We also have some of the most impressive benefits in the industry:

Paid Time Off (3 to 5 weeks per year, depending on tenure) PLUS 11 paid holidays.

Excellent health insurance options for employees and family with shared premiums

401k with 75% company match and 2% profit sharing contribution

Tuition Reimbursement and Scholarships

Employee Assistance Program (Free counseling and legal services)

Position Summary

The Commercial Portfolio Assistant supports the Commercial Portfolio Administrator and Commercial Lending Team by assisting with portfolio monitoring, credit analysis preparation, and loan documentation processes. This role is responsible for maintaining accurate records, supporting ongoing loan reviews, tracking financial covenant compliance, and ensuring timely follow-up on required documentation. The Commercial Portfolio Assistant plays a key role in maintaining the overall credit quality of Westmark’s commercial lending portfolio, including Commercial Real Estate (CRE), Commercial Construction, and Commercial & Industrial (C&I) loans.

Schedule

Approximately 40 hours within a Monday through Friday work wee

Responsibilities

• Assist with periodic loan reviews by gathering financial statements, tax returns, and required borrower documentation.
• Support quarterly, semi-annual, and annual portfolio review processes by preparing loan files and updating internal tracking systems.
• Assist in tracking loan requirements, including financial covenants, insurance coverage, property taxes, appraisals, and reserve requirements.
• Input and maintain borrower financial information and portfolio monitoring data in the LoanVantage System.
• Prepare preliminary financial spreads by entering and organizing borrower financial information using standardized financial analysis software
• Monitor and follow up on outstanding documentation, financial statements, and compliance items.
• Assist in preparing monthly and quarterly portfolio reports for the SVP of Commercial Lending and/or Chief Lending & Infrastructure Officer
• Maintain organized and accurate digital loan files in accordance with credit union policy and regulatory standards.
• Coordinate communication between Commercial Loan Officers, Credit Analysts, and borrowers regarding documentation needs.
• Provide administrative and operational support for new credit requests and loan renewals.
• Maintain up-to-date knowledge of commercial lending policies and procedures.
• Participate in Westmark-sponsored community events, representing the Credit Union professionally.
• Perform other duties as assigned by the Commercial Portfolio Administrator or SVP of Commercial Lending.

Requirements

Qualifications

• Associate degree in business, finance, accounting, or related field; or equivalent banking/credit union experience.
• One to three years of experience in banking, credit union operations, lending support, or financial services preferred.
• Proficient in Microsoft Excel, including use of formulas and basic financial calculations.
• Basic understanding of financial statements (balance sheet, income statement, cash flow).
• Strong organizational skills with the ability to manage multiple deadlines.
• Effective written and verbal communication skills.

Key Competencies

• Demonstrates strong attention to detail and accuracy in data entry and document review.
• Organized and proactive in tracking outstanding items and meeting deadlines.
• Communicates professionally with internal team members and external borrowers.
• Maintains consistent attendance and accountability for assigned tasks.
• Represents Westmark positively, both during and outside work hours.
• Willingness to learn commercial lending concepts and grow within the department.

Physical Requirements

• Manual dexterity and hand-eye coordination for tasks such as typing and operating office equipment.
• Sitting for extended periods of time.
• Visual and auditory abilities to understand and communicate with the public.
• Repetitive motion using wrists, hands, and fingers.
• Occasionally lift and carry up to 15 lbs., if required for departmental tasks.
• Minimal travel for training or community events.

Westmark Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws