Commercial Parts Pro Store 8457

Advance Auto Parts; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts retailer in Houston is seeking a Commercial Parts Pro to manage customer relationships and support team operations. The ideal candidate will possess expert knowledge of automotive systems and experience in sales. Responsibilities include maintaining commercial customer relationships, coaching team members, and ensuring timely delivery of parts. This is a full-time position with opportunities for sales commission.

Qualifications

• Minimum of 3 years of prior automotive parts experience preferred.
• Ability to read and interpret safety and operating instructions.
• Successful completion of the Parts Knowledge Assessment.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and service objectives.
• Provide day-to-day supervisory support for Team Members.

Skills

Working knowledge of automotive systems

English communication skills

Organizational skills

Sales skills for commercial customers

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with the GM to manage Team Members. Requires expert knowledge of automotive systems and parts, ability to source from multiple channels, and capability to direct drivers for timely delivery. Full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achievedMaintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills Necessary for Success as a Commercial Parts Pro

• Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English; Spanish a plus; communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience That Sets a Commercial Parts Pro Up for Success

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals

Education

High school diploma or general education degree (GED)

Certificates, Licenses, Registrations

ASE Certification Preferred, but not required

Physical Demands

Employee will predominantly be walking or standing. Must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Vision required: close vision, distance vision, color vision, depth perception, ability to adjust focus.

Work Environment

Usually working inside; occasionally outside and exposed to weather conditions. Occasionally exposed to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, vibration. Noise level moderate.

Position eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.